Staff

Management

Paula Redden

Paula Redden

Sales Manager
402 Reviews
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Tony Khoury

Tony Khoury

Sales Manager
64 Reviews
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Bob Hajjar

Bob Hajjar

Sales Manager
21 Reviews
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Eric Swindell

Eric Swindell

General Sales Manager
20 Reviews
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Mike Watson

Mike Watson

General Manager
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Finance

Marsha Heiland

Marsha Heiland

Finance Manager
229 Reviews
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Anton Marienko

Anton Marienko

Finance Manager
25 Reviews
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Sales

Allan Lepler

Allan Lepler

Sales & Leasing Consultant

Certified
149 Reviews
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Bob Drake

Bob Drake

Sales & Leasing Consultant
81 Reviews
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Rick Stern

Rick Stern

Sales & Leasing Consultant
68 Reviews
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John Renaud

John Renaud

Sales & Leasing Consultant
38 Reviews
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Charley Lawrence

Charley Lawrence

Sales & Leasing Consultant
37 Reviews
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Julie Richard

Julie Richard

Sales & Leasing Consultant

Certified
26 Reviews
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Kris Adams

Kris Adams

Sales & Leasing Consultant
24 Reviews
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Becky Vanbobo

Becky Vanbobo

Sales & Leasing Consultant
23 Reviews
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Caitlin Black

Caitlin Black

Sales & Leasing Consultant
18 Reviews
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Dave April

Dave April

Sales & Leasing Consultant
13 Reviews
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Sarah Lessard

Sarah Lessard

Sales & Leasing Consultant
11 Reviews
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Hunter Pierson

Hunter Pierson

Sales & Leasing Consultant
6 Reviews
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Colleen DeWitt

Colleen DeWitt

Sales & Leasing Consultant
4 Reviews
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Ethan Garcia

Ethan Garcia

Sales & Leasing Consultant
1 Review
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Ray Jurewicz

Ray Jurewicz

Sales & Leasing Consultant
1 Review
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Service

James McIntyre

James McIntyre

Service Advisor
46 Reviews
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Mike Segien

Mike Segien

Service Manager
31 Reviews
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Ken Crawford

Ken Crawford

Service Adviser
7 Reviews
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Steve St Onge

Steve St Onge

Service Advisor
5 Reviews
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Internet

Jill Colety

Jill Colety

BDC Team Lead
33 Reviews
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Drake Richter

Drake Richter

BDC Representative
32 Reviews
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Katie Jones

Katie Jones

Internet Representative
3 Reviews
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Parts

Nick Strong

Nick Strong

Parts Manager
4 Reviews
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Paula Redden

Paula Redden

Sales Manager
Dealership Experience 5 years 11 months
Industry Experience 16 years 11 months
My goal is to create not only a pleasant experience for you throughout your auto research/buying process but maintain a solid customer relationship with you after our initial interaction. I am located here at the Dover Honda location in Dover, NH. You can also find me on social sites including Facebook or visit www.go2paula.com. Please feel free to contact me directly at 603-609-1950 if you have any questions about your current Honda or a vehicle you may be interested in.
Recent Reviews

Sep 15, 2021

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we had bought a previous vehicle at dover honda using...

we had bought a previous vehicle at dover honda using paula as our sales person. she did such an excellent job, that we returned to the dealership to purchase a new car. prior to our visit we had contacted paula and made an appointment. it was like rekindling an old friendship, paula was completely prepared , extremely knowledgeable, kind , patient and thorough. she also had kris present to assist us--- he was very effective, and personable.. well done. your dealership is outstanding and we always tell our friends about your super service. peter and kathy o'rourke

Sep 13, 2021

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Becky and Paula were extremely helpful and flexible,...

Becky and Paula were extremely helpful and flexible, helping me trade in my Subaru for a brand new HR-V. Thanks Becky!

Sep 10, 2021

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Few mouths ago I was looking at cars online I come across...

Few mouths ago I was looking at cars online I come across Honda and there used cars, but I never went to go look at it, but on Friday September 3, I went for it I looked at a few different cars and Julie was there and help me through a lot of questions and making sure I got into the car of my dreams, she work hard to make sure I didn’t leave with our a new car, a almost a week late after myself test driving a few cars and thinking about what ifs i should get a new car, I end up with a brand new Honda HR that I love so much. Thank to all the Dover staff for making me feel happy to buy my first Honda. And a biggest thanks to julie for working with me though the ups and downs to get me in to a Honda

Aug 28, 2021

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Drake and Hunter were extremely prompt in responding to...

Drake and Hunter were extremely prompt in responding to my questions about the 2022 Honda Insight. They helped schedule a test drive and within two days, I closed on the car. I am very comfortable with my purchase and was impressed with their customer service. I intended to finance through Honda, but Anton, without any prompting on my part, found a better interest rate on my financing through a local credit union. Paula introduced herself after the sale and was kind to offer Honda's services if any issues arose with the Insight. Thank you Dover Honda!

Aug 28, 2021

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Thank you for an awesome experience at Dover Honda! Car...

Thank you for an awesome experience at Dover Honda! Car buying has such an awful reputation, but Paula and her team, (Kristopher and Marsha) made the experience quick and painless. Thanks, again…..enjoying our new ride :).

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Marsha Heiland

Marsha Heiland

Finance Manager
Recent Reviews

Sep 19, 2021

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Allan was very, friendly, helpful and patient! This was...

Allan was very, friendly, helpful and patient! This was my first experience with Dover Honda. It was great!

Sep 10, 2021

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Few mouths ago I was looking at cars online I come across...

Few mouths ago I was looking at cars online I come across Honda and there used cars, but I never went to go look at it, but on Friday September 3, I went for it I looked at a few different cars and Julie was there and help me through a lot of questions and making sure I got into the car of my dreams, she work hard to make sure I didn’t leave with our a new car, a almost a week late after myself test driving a few cars and thinking about what ifs i should get a new car, I end up with a brand new Honda HR that I love so much. Thank to all the Dover staff for making me feel happy to buy my first Honda. And a biggest thanks to julie for working with me though the ups and downs to get me in to a Honda

Aug 28, 2021

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Thank you for an awesome experience at Dover Honda! Car...

Thank you for an awesome experience at Dover Honda! Car buying has such an awful reputation, but Paula and her team, (Kristopher and Marsha) made the experience quick and painless. Thanks, again…..enjoying our new ride :).

Aug 28, 2021

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I had seen this vehicle online I wanted to purchase. I...

I had seen this vehicle online I wanted to purchase. I called Honda dover and spoke with Paula! When I arrived she greeting me and my wife I the parking lot and she showed the vehicle I was interested in, she has a great personality and we felt very comfortable purchasing the Honda Ridgeline at that time. Thanks again for making our visit to hands Dover a pleasurable and memorable experience.

Aug 21, 2021

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Julie was such a pleasure to work with & made my entire...

Julie was such a pleasure to work with & made my entire experience amazing & such an enjoyable experience. I typically fear walking into a car dealership but Julie made me feel comfortable & helped me find my PERFECT car that I am so in love with. She was very skilled & so informative that it made my car buying experience feel more like clothes shopping, because of Julie I will tell all my friends & family about Dover Honda! Thank you!!

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Allan Lepler

Allan Lepler

Sales & Leasing Consultant

149 Reviews
Certified
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Dealership Experience 6 years
Industry Experience 13 years 8 months
My wife and I recently relocated to the Seacoast to be near our new grandson. I have been selling the Honda brand for over 10 years. I know the cars and I know how to treat you right. I tell my customers “ I come with the car.” Come on in and see me. I’m sure I can make car buying a happy experience !
Recent Reviews

Sep 20, 2021

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I would have to rate my experience with Allan and Dover...

I would have to rate my experience with Allan and Dover Honda as probably the best experience I have had with an auto dealer. Allan was very helpful in making the deal happen and was patient with me rather than pressing me to make the purchase. I walked out of the lot that day feeling like I got a good deal and was not feeling like I was scammed. Sadly, some dealers make you feel like you have been scammed.. Other folks who were helpful were: I believe it was Rick who helped me on Saturday with the radio code and I believe it was Charley who gave me a pep talk about Hondas. Additional kudos go to Tony who helped facilitate getting the ABS module and the repair team who did a nice job. Long story short, I will highly recommend anyone to Dover Honda.

Sep 19, 2021

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Allan was very, friendly, helpful and patient! This was...

Allan was very, friendly, helpful and patient! This was my first experience with Dover Honda. It was great!

Aug 28, 2021

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Allan was great and made the process quick and easy! He...

Allan was great and made the process quick and easy! He helped me trade in my lease and upgrade to a new Honda. Thank you Allan!

Aug 15, 2021

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Dover Honda was my best car buying experience ever. And...

Dover Honda was my best car buying experience ever. And I've been around a long time. I was certain, at every step, that I was being treated fairly. These folks are the most professional in the business. They seem to have designed structured process that works very smoothly.

Aug 11, 2021

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Dealership is great - everyone is super nice. Allan made...

Dealership is great - everyone is super nice. Allan made the process feel really easy and stress free

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Bob Drake

Bob Drake

Sales & Leasing Consultant
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Dealership Experience 13 years
Industry Experience 22 years 1 months
Recent Reviews

Aug 28, 2021

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I had seen this vehicle online I wanted to purchase. I...

I had seen this vehicle online I wanted to purchase. I called Honda dover and spoke with Paula! When I arrived she greeting me and my wife I the parking lot and she showed the vehicle I was interested in, she has a great personality and we felt very comfortable purchasing the Honda Ridgeline at that time. Thanks again for making our visit to hands Dover a pleasurable and memorable experience.

Jun 14, 2021

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I came to Dover Honda looking to purchase a used Volvo. I...

I came to Dover Honda looking to purchase a used Volvo. I went home at the end of the day without a purchase agreement because I was on a tight schedule and my sale associate was incapable of doing anything in a timely manner. When I left they assured me that they would call me if the vehicle was purchased. Not only was the vehicle purchased but they did not tell me. I will not be coming back, I received the worst customer service possible and they were incredibly rude to not even give me a courtesy call. Never have I talked to Such rude people who Can’t even follow through with what they say to a customer

Dec 12, 2020

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Bob and team were great. We worked out most details...

Bob and team were great. We worked out most details before I left Ben arrived. My 3rd car with Dover Honda. Won’t go anywhere else.

Jun 14, 2020

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Paula and Bob were fantastic. They made the process easy...

Paula and Bob were fantastic. They made the process easy and fast and were responsive and helpful every step of the way! Getting into my new Pilot was a great experience and I love my new car!

Feb 29, 2020

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Paula worked with me for months to get the car that I...

Paula worked with me for months to get the car that I wanted! We emailed and spoke over the phone. She was incredibly helpful and thorough. I could not have had a better experience and I am thrilled with the outcome. Would definitely recommend her again and will be going back!

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Rick Stern

Rick Stern

Sales & Leasing Consultant
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Dealership Experience 14 years
Industry Experience 34 years 8 months
Recent Reviews

Jan 23, 2021

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It was a very pleasant experience working with the team...

It was a very pleasant experience working with the team at Dover Honda. Paula was right there immediately to get it started, and she made feel relaxed. Rick worked with me on finding a car and went the extra to make it happen. Anton finished the deal with ease.

Jul 01, 2020

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Rick Stern and Dover Honda keep us coming back!

We have purchased several cars from Rick Stern at Dover Honda. We initiate a search for a new CRV by first calling Rick. He responds promptly, and answers all our questions about features and pricing on the latest models. If Dover doesn't have the exact car we're looking for, he'll find it for us. Our most recent car purchase went quickly & smoothly, thanks to Rick and Business Manager Marsha, unlike other dealerships we'd used where you were seemingly held hostage to a long, drawn out process. As older, tech-challenged folks, Rick made sure our settings were correct in the vehicle, and made a valiant attempt to educate us on using this car's latest features. Well done, Dover Honda!

Jun 26, 2020

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Rick Stern was prompt, knowledgeable and patient. I test...

Rick Stern was prompt, knowledgeable and patient. I test drove a car, liked it and bought it! This was the smoothest, easiest and fasrest car buying of my life! I look forward to an enjoyable Honda experience. Thank you Dover Honda.

Jun 08, 2020

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Outstanding New Hampshire Honda Dealer

Recently completed my second acquisition of a Honda Pilot Touring from Rick Stern at Dover Honda. The process was smooth, easy , quick & efficient. There was no high pressure and they were very fair on my trade-in allowance. The first time I dealt there was a purchase but this time I leased because the leasing deals were so good. I tried to compare proposed deals for the same car with 3 other NH Honda dealers- the experience with those other dealers was degrading at best and a complete waste of my time. Next time I will simply call Rick Stern.

Feb 26, 2020

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Ten out of ten stars, Would buy here again. This is the...

Ten out of ten stars, Would buy here again. This is the second Honda we bought from them and couldn’t be more pleased. Godspeed.

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Tony Khoury

Tony Khoury

Sales Manager
Recent Reviews

Aug 28, 2021

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From the second we walked in to the moment we walked out...

From the second we walked in to the moment we walked out with our new CRV - it was a painless and easy experience. Julie was so knowledgeable, easy to work with and most importantly- we felt no pressure or sales pitches thrown at us. Highly recommend!

Aug 15, 2021

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Dover Honda was my best car buying experience ever. And...

Dover Honda was my best car buying experience ever. And I've been around a long time. I was certain, at every step, that I was being treated fairly. These folks are the most professional in the business. They seem to have designed structured process that works very smoothly.

Jun 19, 2021

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Julie Richard was so much fun to work with. She was...

Julie Richard was so much fun to work with. She was professional, patient and helpful. She answered all my questions. Best car buying experience ever and I made a new friend!!! Highly recommend Julie and Dover Honda if you are looking for a car.

Jun 19, 2021

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Julie Richard was super. She was very patient with us and...

Julie Richard was super. She was very patient with us and answered all our questions. We didn’t feel rushed to make a decision. We were impressed with her professionalism and kindness. She told us to feel free to call her anytime if we had any questions.

May 30, 2021

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I’ve been doing business with Dover Honda for almost a...

I’ve been doing business with Dover Honda for almost a decade and I just keep coming back! Paula has a great attention to detail and it’s nice to see a manager step onto the sales floor and work just as hard as their staff to make sure everyone is happy and the deal goes smooth.

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James McIntyre

James McIntyre

Service Advisor
Recent Reviews

Nov 28, 2020

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The team at Dover Honda always meets and exceeds my needs...

The team at Dover Honda always meets and exceeds my needs and expectations. This is the reason why I will always come back to buy my Honda’s from them.

Jun 05, 2020

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When I responded to a letter I received regarding early...

When I responded to a letter I received regarding early turn in of my lease vehicle, Paula contacted me to discuss what I was considering. I explained I wasn’t sure whether I should go to a new lease or buy out my lease. Through phone contact and emails Paula presented my options along with explanation so I could make the best decision. There was no pressure, just reassurance. That is gold to me! When I met with Paula to finalize my decision, it was obvious the care and time put into a safe and social distanced environment! We went over financials again to be sure. It was a very professional, calm, humorous and easy process. Thank you Paula! When Karen Campbell took over the transition to a new lease, she picked up where Paula left off. We discussed colors, options, documents, etc. Thank you Karen. I so appreciate everyone at Dover Honda for always stepping up to the plate! Always the best!

May 05, 2020

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Great Experience

Cody was very knowledgeable, helpful and respectful of all my needs while buying my car. The process was relatively quick - even for a very busy day at the dealership. I had been contemplating a trade for the new 2020 Pilot and he was great in getting me into the car I wanted.

Feb 11, 2020

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Paula is amazing. She worked with me via messenger on her...

Paula is amazing. She worked with me via messenger on her day off and had the car I wanted before I even arrived at the dealership. A++++

Jan 11, 2020

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Rick Stern did I a great job of taking back my 2018...

Rick Stern did I a great job of taking back my 2018 Accord EX-L and getting me into a 2019 CRV EX-L. I told him what I could pay and willing to put down. Very good experience! The reason I wanted to swap the Accord, was due to a number of rattles in the cabin; dash, rear deck, headliner, and lumbar support. I had the car in 6 different times to have it fixed under warranty, and I had enough. Luckily Rick was able to accommodate and work out a deal for both us.

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John Renaud

John Renaud

Sales & Leasing Consultant
Recent Reviews

May 11, 2021

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Dover Honda was a pleasure to work with. I requested a...

Dover Honda was a pleasure to work with. I requested a quote on a new Pilot they had in stock, and they got back to me quickly with a fair price. We negotiated a little bit and found common ground. I was able to head to the dealership the following morning to pick up the vehicle (was thrilled I wasn't rushed to take delivery right away like many dealers push these days). Everyone I worked with was outstanding and helpful. I would have liked a little more money for my trade, but overall I'm happy with the deal we made and the service they provide. Even though Dove Honda is not exactly in my backyard, I plan on returning to them for another vehicle when my lease is up.

Sep 27, 2020

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Friendly, knowledgeable, make you feel comfortable, no...

Friendly, knowledgeable, make you feel comfortable, no pressure. Cody was amazing to work with! Made the process smooth and quick, and fun! Highly recommended dealership!

Mar 22, 2020

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Paula is an excellent sales manager and is an asset to...

Paula is an excellent sales manager and is an asset to your Team and Business. Paula approached me, while getting my CRV serviced my boyfriend and I were checking out the Passport. Paula overheard us and she stated “I can make that happen, what year is your vehicle?” I told her 2019, I didn’t think there would be any way for her to help me. The next day I drove home our 2020 Passport!

Feb 22, 2020

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New Car Purchase

Excellent experience (normally dreaded) which began at the initial contact with online submittal, email and phone call with Drake Richter through the sales process with John Renaud and Marsha Heiland.

Feb 14, 2020

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Unusually pleasant

I usually dread dealing with car salespeople, but both Paula and John Renaud were really pleasant to work with. There was no pressure, just simple facts, a fair price and most important, they come across as honest, nice people.

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Charley Lawrence

Charley Lawrence

Sales & Leasing Consultant
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Industry Experience 21 years 8 months
Buying a car should be easy and fun and that is where I come in. Let me bring the excitement back into getting you into the right vehicle. I am here for you!
Recent Reviews

May 07, 2021

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Charley went above and beyond for us! I was busy working...

Charley went above and beyond for us! I was busy working as a bedside nurse during the pandemic, and needed a newer vehicle, STAT. Charley found the very specific model I was looking for, and in time for me to get safely to my next shift. The process was smooth, the service was outstanding. The least stressful car buying experience of my life! Thank you!

Mar 24, 2021

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I have purchased many cars in my lifetime and it has...

I have purchased many cars in my lifetime and it has always been an anxiety-filled experience, mostly on my part. Charley set me at ease and gave me exactly what I wanted (and needed). There was no pressure, and he was extremely nice. I will make it a point to tell everyone to go see Charley at Dover Honda. Thank you, Charley! I love my new car!

Nov 04, 2020

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I highly recommend Charles Lawrence, a sales Professional...

I highly recommend Charles Lawrence, a sales Professional at Dover Honda. My experience was outstanding. If you are interested in buying a Honda vehicle I am confident you will be completely satisfied to meet with Charles Lawrence. In a word he is the best. He is pleasant, knowledgeable, straightforward and stress-free. Customer service is absolutely his top priority. He is committed and will do whatever it takes to answer all your questions and concerns. On a scale of 1 to 10 Charles Lawrence is an 11 in every category - price, information, customer service, value - from start to finish.

Sep 27, 2020

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Was in the market for a used Sienna limited premium. Was...

Was in the market for a used Sienna limited premium. Was able to work with Charles with zero pressure and he is a genuine guy. I really enjoyed working with Charles and am glad we were able to strike a deal on a really nice vehicle. Tony the used car manager was also a solid guy to work with during negotiations and between the two of them they went above and beyond to give me a fair price. My thanks to both of them.

Feb 23, 2020

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Best Car Experience Ever

First time I've been there. I will go back there every time from now on! I decided to lease a car and started the process on line. Then I went to the dealership and met a salesman, Charley. Probably one of the friendliest salesmen I've met and, believe it or not, completely upfront and honest with numbers, etc.! The dealership offered a great deal and I accepted it right off. The rest of the process was even easier and for the first time ever, I felt like I was treated not only as an adult, but a valued customer! I have already recommended the dealership to some friends and I will definitely be a return customer! Seriously, the best car experience ever!

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Jill Colety

Jill Colety

BDC Team Lead
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Dealership Experience 5 years 7 months
Recent Reviews

Apr 16, 2021

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Dover Honda was a pleasure to work with. At every point,...

Dover Honda was a pleasure to work with. At every point, I felt that I was heard and respected. Paula was pleasant, competent, and knowledgeable. I often go into buying a car being indecisive and throughout the entire process, Kris was able to answer my questions and if he did not have the answers, he promptly followed up. I would not hesitate to purchase another vehicle from Dover Honda.

Mar 15, 2021

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Paula was great. There was a mix-up with the internet...

Paula was great. There was a mix-up with the internet sales team, and she did everything to make sure I had a great experience. I love my 2021 Odyssey! Paula, Caitlin, and Marsha are a great team! Thank you so much!

Mar 01, 2021

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LOVE Dover Honda and its friendly and knowledgable staff....

LOVE Dover Honda and its friendly and knowledgable staff. This is our second purchase from Dover Honda and we will keep going back and definitely recommend dealership to others. A special thanks and shout out to Becky, Paula, Marsha and Jill who helped me purchase my first new car (Feb. 2021). I love my CR-V Hybrid! Thank you, Dover Honda! I am one happy customer! ~JR

Mar 04, 2020

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First Time Honda Buyer

It was an easy and pleasant experience from the researching of my new Ridgeline to the final step of financing. Kudos to Dover Honda for having a friendly and professional team. Highly recommended!

Jan 19, 2020

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Prior to today, I would have chosen to undergo root canal...

Prior to today, I would have chosen to undergo root canal than set foot into a dealership. I’ve had horrible experiences that have made me wish I could order a car from Amazon. Paula went out of her way to make sure my children were occupied and content, not to mention played no games AT ALL from the beginning of our experience to the very end. I highly recommend working with her.

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Drake Richter

Drake Richter

BDC Representative
Recent Reviews

Aug 28, 2021

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Drake and Hunter were extremely prompt in responding to...

Drake and Hunter were extremely prompt in responding to my questions about the 2022 Honda Insight. They helped schedule a test drive and within two days, I closed on the car. I am very comfortable with my purchase and was impressed with their customer service. I intended to finance through Honda, but Anton, without any prompting on my part, found a better interest rate on my financing through a local credit union. Paula introduced herself after the sale and was kind to offer Honda's services if any issues arose with the Insight. Thank you Dover Honda!

May 11, 2021

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Dover Honda was a pleasure to work with. I requested a...

Dover Honda was a pleasure to work with. I requested a quote on a new Pilot they had in stock, and they got back to me quickly with a fair price. We negotiated a little bit and found common ground. I was able to head to the dealership the following morning to pick up the vehicle (was thrilled I wasn't rushed to take delivery right away like many dealers push these days). Everyone I worked with was outstanding and helpful. I would have liked a little more money for my trade, but overall I'm happy with the deal we made and the service they provide. Even though Dove Honda is not exactly in my backyard, I plan on returning to them for another vehicle when my lease is up.

Feb 28, 2020

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This was my first Honda experience and couldn't ask for a...

This was my first Honda experience and couldn't ask for a better and smoother process. From the beginning with the Internet team Drake and Jeni to Becky my sales individual who held my hand to Marsha in finance with the final touches. It was nice that my dog could come in as well and be part of the process. I am looking forward to the future with continued business.

Feb 22, 2020

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New Car Purchase

Excellent experience (normally dreaded) which began at the initial contact with online submittal, email and phone call with Drake Richter through the sales process with John Renaud and Marsha Heiland.

Feb 19, 2020

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I recently purchased a 2020 Honda Pilot from Dover Honda...

I recently purchased a 2020 Honda Pilot from Dover Honda and Allan was my sales representative! He was very knowledgeable and patient with me while I asked him to repeat the instructions on how to use all the fancy stuff that my new car has that were too complicated for me! There was no high pressure sale he listened to what I was looking for and offered different options until we found the car that was right for us! The Dover Honda team was wonderful and I look forward to doing business with them in the future!

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Mike Segien

Mike Segien

Service Manager
Recent Reviews

Sep 19, 2021

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Allan was very, friendly, helpful and patient! This was...

Allan was very, friendly, helpful and patient! This was my first experience with Dover Honda. It was great!

Sep 27, 2020

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Friendly, knowledgeable, make you feel comfortable, no...

Friendly, knowledgeable, make you feel comfortable, no pressure. Cody was amazing to work with! Made the process smooth and quick, and fun! Highly recommended dealership!

Apr 03, 2020

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Excellent service

I am extremely happy with everyone at Dover Honda. Paula Redden contacted me because I showed interest in possibly purchasing a 2019 Honda CR-V. Paula was outstanding knowledgeable and helpful. I worked with Karen Campbell who was also outstanding and because of these people I decided to purchase this car unsceen due to the coronavirus. We were able to make the deal within the same day and also the finance person was outstanding and did a great job putting the paper work together. Karen Campbell was willing to bring the car to Conway NH where I live because of difficulties of me going to Dover. All paperwork was ready for me to sign and done properly. A+ for the whole crew. I also received a welcome from Eric Swindell and Service Mike Segien. This is my 2nd Honda CR-V I have bought from Dover Honda and I would recommend friends/Family to see them if they are looking for a car. Thanks for your great service. I truly love the car and look forward to many years of driving it.

Feb 21, 2020

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Cody and Eric are the best!!

Completely disregard that I got the best price on my new 2020 Pilot at Dover Honda. They did give me the price I was quoted online for the exact car I wanted in the color I chose and added the roof crossbars we needed for our ski rack. We leased the car on the Saturday before President's Day and when we picked it up that week, everything was DONE. They handled the registration, talked to the Insurance Company and coordinated with Parts & Service to get the bars installed before we picked it up. We drove just under an hour from Andover, MA because someone we knew in Dover recommended them and we're very happy we did! Eric made everyone feel like family and Cody was a true professional who knew the answer to everything we asked about the car. He even picked us up at the Train Station when he delivered the car. Thank you to everyone there for making this truly the easiest car purchase I've ever had!

Oct 15, 2019

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Happy with Dover Honda!

I recommend Dover Honda very highly for buying a car. This is my 3rd Honda that I bought from them and have always been pleased with their sales people and service. Rick Stern is a great salesman offering a wealth of knowledge and friendly service.

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Julie Richard

Julie Richard

Sales & Leasing Consultant

26 Reviews
Certified
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Dealership Experience 9 months
Industry Experience 1 years 3 months
Follow me on Facebook! https://www.facebook.com/julieatdoverhonda/
Recent Reviews

Sep 22, 2021

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Loving our new Honda!! Thanks go out to Julie for her...

Loving our new Honda!! Thanks go out to Julie for her great customer service!! She coordinated our trade in and purchase of a new vehicle with ease. She answered all our questions and made it a relaxing and time efficient transaction. Drove off in our new car the same day! Everyone at the dealership we came in contact with was personable and helpful. We would highly recommend Dover Honda and Julie!

Sep 10, 2021

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Few mouths ago I was looking at cars online I come across...

Few mouths ago I was looking at cars online I come across Honda and there used cars, but I never went to go look at it, but on Friday September 3, I went for it I looked at a few different cars and Julie was there and help me through a lot of questions and making sure I got into the car of my dreams, she work hard to make sure I didn’t leave with our a new car, a almost a week late after myself test driving a few cars and thinking about what ifs i should get a new car, I end up with a brand new Honda HR that I love so much. Thank to all the Dover staff for making me feel happy to buy my first Honda. And a biggest thanks to julie for working with me though the ups and downs to get me in to a Honda

Sep 08, 2021

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I had a wonderful experience purchasing a new HR-C with...

I had a wonderful experience purchasing a new HR-C with Julie at Dover Honda. She was extremely helpful going through all purchasing options and navigating the process and paperwork of leasing a car. Julie was very pleasant and made buying a car quick and easy.

Aug 28, 2021

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From the second we walked in to the moment we walked out...

From the second we walked in to the moment we walked out with our new CRV - it was a painless and easy experience. Julie was so knowledgeable, easy to work with and most importantly- we felt no pressure or sales pitches thrown at us. Highly recommend!

Aug 23, 2021

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Awesome experience with Julie Richard!!! She was so kind...

Awesome experience with Julie Richard!!! She was so kind and knowledgeable!!! Would def come see her again when looking for a vehicle!!! 5 stars TO HER AND THE DEALERSHIP!!!!👍🏻

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Anton Marienko

Anton Marienko

Finance Manager
Recent Reviews

Sep 15, 2021

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we had bought a previous vehicle at dover honda using...

we had bought a previous vehicle at dover honda using paula as our sales person. she did such an excellent job, that we returned to the dealership to purchase a new car. prior to our visit we had contacted paula and made an appointment. it was like rekindling an old friendship, paula was completely prepared , extremely knowledgeable, kind , patient and thorough. she also had kris present to assist us--- he was very effective, and personable.. well done. your dealership is outstanding and we always tell our friends about your super service. peter and kathy o'rourke

Sep 10, 2021

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Few mouths ago I was looking at cars online I come across...

Few mouths ago I was looking at cars online I come across Honda and there used cars, but I never went to go look at it, but on Friday September 3, I went for it I looked at a few different cars and Julie was there and help me through a lot of questions and making sure I got into the car of my dreams, she work hard to make sure I didn’t leave with our a new car, a almost a week late after myself test driving a few cars and thinking about what ifs i should get a new car, I end up with a brand new Honda HR that I love so much. Thank to all the Dover staff for making me feel happy to buy my first Honda. And a biggest thanks to julie for working with me though the ups and downs to get me in to a Honda

Sep 08, 2021

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I had a wonderful experience purchasing a new HR-C with...

I had a wonderful experience purchasing a new HR-C with Julie at Dover Honda. She was extremely helpful going through all purchasing options and navigating the process and paperwork of leasing a car. Julie was very pleasant and made buying a car quick and easy.

Aug 28, 2021

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Drake and Hunter were extremely prompt in responding to...

Drake and Hunter were extremely prompt in responding to my questions about the 2022 Honda Insight. They helped schedule a test drive and within two days, I closed on the car. I am very comfortable with my purchase and was impressed with their customer service. I intended to finance through Honda, but Anton, without any prompting on my part, found a better interest rate on my financing through a local credit union. Paula introduced herself after the sale and was kind to offer Honda's services if any issues arose with the Insight. Thank you Dover Honda!

Aug 28, 2021

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From the second we walked in to the moment we walked out...

From the second we walked in to the moment we walked out with our new CRV - it was a painless and easy experience. Julie was so knowledgeable, easy to work with and most importantly- we felt no pressure or sales pitches thrown at us. Highly recommend!

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Kris Adams

Kris Adams

Sales & Leasing Consultant
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Dealership Experience 3 years 8 months
Industry Experience 3 years 8 months
I have plenty of experience in regards to customer relationships. I am not your "typical sales guy" but more so an advocate for you, my customer, in making sure you have the best experience during your visit with me. Reach out any time if there's a vehicle you might be interested in or you have any questions overall.
Recent Reviews

Sep 15, 2021

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we had bought a previous vehicle at dover honda using...

we had bought a previous vehicle at dover honda using paula as our sales person. she did such an excellent job, that we returned to the dealership to purchase a new car. prior to our visit we had contacted paula and made an appointment. it was like rekindling an old friendship, paula was completely prepared , extremely knowledgeable, kind , patient and thorough. she also had kris present to assist us--- he was very effective, and personable.. well done. your dealership is outstanding and we always tell our friends about your super service. peter and kathy o'rourke

Aug 28, 2021

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Thank you for an awesome experience at Dover Honda! Car...

Thank you for an awesome experience at Dover Honda! Car buying has such an awful reputation, but Paula and her team, (Kristopher and Marsha) made the experience quick and painless. Thanks, again…..enjoying our new ride :).

May 30, 2021

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We’ve bought our 5th Honda from Dover Honda, 4 of em from...

We’ve bought our 5th Honda from Dover Honda, 4 of em from Paula or salesmen under her direction. Paula and her team listen to what our needs are as our family changes and helps us make the right decision on which vehicles is best suited for us.

Apr 16, 2021

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Dover Honda was a pleasure to work with. At every point,...

Dover Honda was a pleasure to work with. At every point, I felt that I was heard and respected. Paula was pleasant, competent, and knowledgeable. I often go into buying a car being indecisive and throughout the entire process, Kris was able to answer my questions and if he did not have the answers, he promptly followed up. I would not hesitate to purchase another vehicle from Dover Honda.

Jan 10, 2021

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I worked with Kris for a little while and I really...

I worked with Kris for a little while and I really appreciate all his help and getting me in asap. And I am very impressed he picked out the most perfect white CRV. Thanks so much! And thank you to finance for getting my rate lowered!

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Becky Vanbobo

Becky Vanbobo

Sales & Leasing Consultant
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Dealership Experience 2 years
Industry Experience 2 years
When I am not at work I am home with my loving family BBQing in the backyard with our pup or out and about to see new sights. When I am at work, I am here for you! Let me help you with the purchase of your next vehicle, no stress, no pressure.
Recent Reviews

Sep 13, 2021

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Becky and Paula were extremely helpful and flexible,...

Becky and Paula were extremely helpful and flexible, helping me trade in my Subaru for a brand new HR-V. Thanks Becky!

Jun 15, 2021

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In February, I came in to your dealership to test drive a...

In February, I came in to your dealership to test drive a 2021 Ridgeline. My salesperson was Becky who was a pleasure to deal. I also met briefly with Paula and enjoyed meeting with her. As a result my comfort level with the two of them, I decided to purchase a Ridgeline from your dealership even though there are other Honda dealers closer to home. Since the 2021's were just arriving at dealerships and the trim and color I wanted was not available, Becky told me that she would let me know when you had one coming in the trim and color I wanted. On March 22, Becky called to let me know they would have the trim and color I wanted coming in the next month. We agreed to a price and I provided a credit card to place a down payment. In April, Becky contacted me to let me know the vehicle would be built sometime between April 11 and 18 and should arrive three weeks after that. Finally on June 7, I get a call from Becky to let me know my vehicle had just arrived and was being unloaded. But then the kicker, the price was going to be $3,200 more than we agreed to on March 22. I told her I would not be buying if it wasn't going to be for the agreed to price in March. I asked to speak with a manager. She told me that Eric, the general sales manager was not in that day but he would be in the following day and that he would call me that morning. Eric never called. My mistake was never asking for a bill of sale in March. My credit card deposit was never processed. While I understand the market changed considerably because of semiconductor chip shortages, I expected and put my faith in the dealership honoring the price that had been agreed to in March. Apparently you put profits over a good faith deal. Neither you nor I were responsible for the delays and your cost did not change. The only thing that changed was how much more you could make by selling the vehicle to someone else. What started out as a very positive and trusting relationship turned very negative as a result of your decision to not honor the deal we agreed to and then to add insult to injury, Eric did not give me the courtesy of a call back.

May 02, 2021

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Paula and Becky were great and very help! Took the time...

Paula and Becky were great and very help! Took the time to make sure I was comfortable and the car was just what I wanted! Thank you very much!

Mar 01, 2021

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LOVE Dover Honda and its friendly and knowledgable staff....

LOVE Dover Honda and its friendly and knowledgable staff. This is our second purchase from Dover Honda and we will keep going back and definitely recommend dealership to others. A special thanks and shout out to Becky, Paula, Marsha and Jill who helped me purchase my first new car (Feb. 2021). I love my CR-V Hybrid! Thank you, Dover Honda! I am one happy customer! ~JR

Dec 06, 2020

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Paula and Dover Honda have proven to be the most straight...

Paula and Dover Honda have proven to be the most straight forward and sincere dealership I have done business with in 25 years of my car buying life. Paula gave me very fast and honest quotes on the costs of a very specific car. I am very picky and had very specific questions and requirements for this purchase. Paula and her team understood and never disappointed me. This is incredibly rare service from a dealership. I wish it wasn’t, but it is. Paula and Dover Honda were a breath of fresh air. I would send my family to her and Dover Honda without hesitation and know they would be treated right. A big thanks to the Dover Honda Team!!

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Bob Hajjar

Bob Hajjar

Sales Manager
Recent Reviews

Jun 18, 2021

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Appreciated not being pushed into my sale.Julie was...

Appreciated not being pushed into my sale. Julie was professional, well informed of Honda’s Vehicles. Was friendly & very helpful. She went and provided vehicles to drive. You are a valuable saleswoman to this dealership. Bob was direct & fair through with my trade in with 18,304 miles, like new, 2018 Honda CRV!

May 30, 2021

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I’ve been doing business with Dover Honda for almost a...

I’ve been doing business with Dover Honda for almost a decade and I just keep coming back! Paula has a great attention to detail and it’s nice to see a manager step onto the sales floor and work just as hard as their staff to make sure everyone is happy and the deal goes smooth.

Nov 03, 2020

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Overall team experience here. Dave April was my sales...

Overall team experience here. Dave April was my sales person, but the whole team supported everyone. From food offerings by Paula in sales at just the right time, to check in's by Bob in management, to the finance department and Marsha taking time to find info about maintenance plans while Dave was busy with another customer, the whole team seemed to support each other. Be sure to do your research and have a price in mind when you start talking. A lot of additional warranties are offered and can be very valuable if you know what you need and how it all fits together. My vehicle is highly warrantied, which did add some significant costs up front, but as I drive 30k miles per year, those warranties are so worth it to me! I appreciated the explanations of those warranties from Dave and from Marsha.

Aug 16, 2020

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Awesome sales experience and a great deal!

These folks gave me by far the best price for my trade and the vehicle I purchased.The actual transaction process was quick and painless. And the deal details were exactly what they told me they would be during phone and email negotiations.

Aug 14, 2020

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BEST car buying experience!

From Paula, to Dave, to Bob to Marsha...everyone was so consultative, kind, thorough and professional! I would HIGHLY recommend Dover Honda to anyone looking for a new or used vehicle. They gave us THE BEST deal, found the exact car we wanted, had everything ready with Covid precautions at every step and completed the transaction quickly but thorough! It's our 3rd Honda from them and will continue with them for the 4th and so on!

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Eric Swindell

Eric Swindell

General Sales Manager
Recent Reviews

May 10, 2021

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From beginning to end, each member who assisted me was...

From beginning to end, each member who assisted me was kind and eager to help with anything I needed. It began over the phone and they made sure when I got to the dealership it was effortless and quick. A pleasure to business with. I will visit again!

Feb 20, 2021

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We had a Great experience. The attention to our needs...

We had a Great experience. The attention to our needs regarding our new vehicle purchase was superb. No pressure and quick delivery of our new car. They even moved up the pick up time by 2+ hours due to a snow storm.

May 08, 2020

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Excellent Service

Becky and Paula made my experience easy and enjoyable. I am very happy with our new CRV. I will be going back to Honda for all my future needs.

Apr 03, 2020

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Excellent service

I am extremely happy with everyone at Dover Honda. Paula Redden contacted me because I showed interest in possibly purchasing a 2019 Honda CR-V. Paula was outstanding knowledgeable and helpful. I worked with Karen Campbell who was also outstanding and because of these people I decided to purchase this car unsceen due to the coronavirus. We were able to make the deal within the same day and also the finance person was outstanding and did a great job putting the paper work together. Karen Campbell was willing to bring the car to Conway NH where I live because of difficulties of me going to Dover. All paperwork was ready for me to sign and done properly. A+ for the whole crew. I also received a welcome from Eric Swindell and Service Mike Segien. This is my 2nd Honda CR-V I have bought from Dover Honda and I would recommend friends/Family to see them if they are looking for a car. Thanks for your great service. I truly love the car and look forward to many years of driving it.

Mar 04, 2020

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First Time Honda Buyer

It was an easy and pleasant experience from the researching of my new Ridgeline to the final step of financing. Kudos to Dover Honda for having a friendly and professional team. Highly recommended!

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Caitlin Black

Caitlin Black

Sales & Leasing Consultant
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Dealership Experience 2 years 11 months
Industry Experience 2 years 11 months
Hi I'm Caitlin Black, wife and mom to 2 amazing little monsters. My family and I moved to New Hampshire to start a new chapter in our lives and follow our dreams! We bought our hobby farm and I started selling Honda! I love that I get to sell a reliable, budget friendly products that's backed up by decades of history, and for a company that is employee owned? What isn't there to love?! I take pride in providing my customers with the best customer service, before and after, the purchase of their new car. I am honest to a fault, which I think comes from years of working with Medicare retires in finding the best insurance plan that fits their needs. I work hard for my customers. I look forward to helping you find the best new/new to you car of your dreams!
Recent Reviews

May 30, 2021

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Caitlin was awesome and made me getting my new HR-V...

Caitlin was awesome and made me getting my new HR-V super easy. It was the best car sales I have ever done! Recommend for sure!

Mar 15, 2021

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Paula was great. There was a mix-up with the internet...

Paula was great. There was a mix-up with the internet sales team, and she did everything to make sure I had a great experience. I love my 2021 Odyssey! Paula, Caitlin, and Marsha are a great team! Thank you so much!

Oct 26, 2020

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Hello everyone' at Dover Honda !I have had a wonderful...

Hello everyone' at Dover Honda ! I have had a wonderful experience at Dover Honda NH. From the get go i have had a great supportive help. Daunting task. I love my Nissan versa note. It is the newest car i ever had! It has everything i need. All of the staff were so kind and helpful along this hard journey to find a car. Thank u all! Happy car owner!! Sheila

Oct 05, 2020

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Caitilin Black was awsome, the only thing I was...

Caitilin Black was awsome, the only thing I was disapointed with the Honda I purchased was as I was pulling out of the lot it had a crack on the windshield and of course I didnt notice it before because I wasnt allowed to test drive it because I didnt have insurance at the time. Its a small one but who knows how much thats going to cost me. But besides that. Caitlin is the Best...

Jul 30, 2020

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I had an awesome experience from the moment I walked in...

I had an awesome experience from the moment I walked in the door. I traded in my 2006 honda odyssey for a 2018 kia soul. The size downgrade was over due and Caitlin made it a smooth transition. Thank you so much!

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Dave April

Dave April

Sales & Leasing Consultant
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Dealership Experience 1 years 8 months
Industry Experience 11 years 1 months
Hi everyone - Looks like you might be in the market for a new car or truck if your reading my bio. Let me know how I can help and I will gladly do so. I have been in the business for about 10 years. I like to golf in my spare time. I have been married to my wonderful wife Karen going on 19 years. We have 2 great kids, Bella and Colby.
Recent Reviews

Feb 21, 2021

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I had a great experience with a very helpful dealer who...

I had a great experience with a very helpful dealer who was able to answer any questions I had. I would tell anybody to visit dover honda

Feb 17, 2021

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Kudos to Mr. David April , Mr. Jay Calixto and the rest...

Kudos to Mr. David April , Mr. Jay Calixto and the rest of Dover Honda for making things happen for my husband, who surprised me a CRV on Valentines Day (Feb 2021). It was the best surprise I ever received. Thank you so much David for helping him and for informing me of all the features of the vehicle even thought I am still crying and shocked. You guys rock! I am so happy with my vehicle and I feel more safe specially for my babies. Keep up the good work. Stay safe!

Jan 30, 2021

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After two very negative experiences at other Honda...

After two very negative experiences at other Honda Dealerships, David April, who is helpful and nice guy along the other folks at Dover Honda, made this a straightforward and easy experience. Very appreciative of their efforts!

Dec 18, 2020

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Bought a brand new Honda Oddyess. The sales team was...

Bought a brand new Honda Oddyess. The sales team was friendly and over the top helpful. I was so excited until I actually started driving the car. This car has had more problems and malfunctions than and old used car. It is only 6 months old and has never functioned properly and the service department says they can not find anythinf wrong with it and treated me like I was making everything

Nov 08, 2020

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This was a great experience!! The communication with...

This was a great experience!! The communication with Dave April was great. The dealership on a whole handled this transaction perfectly. Very thorough with the car, and the details I may have forgotten. I found this vehicle online, and from beginning to end Dave made this a very smooth transaction. So much so, we will seek Dave and this dealership out again for future purchases. Thanks Dave and the Dover Honda team.. Highly Recommended!!

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Sarah Lessard

Sarah Lessard

Sales & Leasing Consultant
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Dealership Experience 1 years 7 months
Industry Experience 5 years
I enjoy selling a product I can really stand behind, and with a company that's employee-owned and that genuinely cares for their employees. I pride myself on product knowledge, and a pressure-free, more educational, and informative approach.
Recent Reviews

Jul 31, 2021

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Polite and very knowledgeable. She made the buying...

Polite and very knowledgeable. She made the buying experience painless and easy. I would absolutely buy another car from Sarah and this Honda dealership again.

Apr 27, 2021

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Sarah was an excellent sales associate and created a very...

Sarah was an excellent sales associate and created a very smooth used car purchase process. She was knowledgeable and made the experience very easy. I highly recommend working with Sarah and Dover Honda!

Apr 18, 2021

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I had a great experience purchasing my new Honda...

I had a great experience purchasing my new Honda Ridgeline at Dover Honda. Paula and Sarah were great to deal with, listened to my needs, and didn't pressure me in any way. I traveled over an hour to purchase a car here and I'm glad I did! The service and experience was beyond my expectations.

Mar 12, 2021

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The folks at Dover Honda are great. They made leasing my...

The folks at Dover Honda are great. They made leasing my new car so easy. They’re helpful, friendly, and moved the process along quickly which I appreciated. I would definitely go back.

Mar 12, 2021

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Efficient, friendly, professional and superior service....

Efficient, friendly, professional and superior service. Listened to what we wanted and needed. We definitely would go back for our next car purchase or lease!

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Ken Crawford

Ken Crawford

Service Adviser
Recent Reviews

May 30, 2021

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I’ve been doing business with Dover Honda for almost a...

I’ve been doing business with Dover Honda for almost a decade and I just keep coming back! Paula has a great attention to detail and it’s nice to see a manager step onto the sales floor and work just as hard as their staff to make sure everyone is happy and the deal goes smooth.

Sep 27, 2020

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Friendly, knowledgeable, make you feel comfortable, no...

Friendly, knowledgeable, make you feel comfortable, no pressure. Cody was amazing to work with! Made the process smooth and quick, and fun! Highly recommended dealership!

Aug 12, 2020

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Saved My Vacation - Best Bad Experience Ever

Late Sunday afternoon (July 26), I had my battery light come on just past the tolls in Southern Maine on Route 95 towing my camper with my 2010 Honda Pilot. Not a good time for a car to fail you. I arrived safely at the campground in Wells around 6pm and the car died. I knew nothing would be open so I deferred my repair plan to Monday Morning. I called Dover Honda at 8am and spoke to Jeanine at the front desk who was very helpful. I explained what happened and asked if they could squeeze me in. She said yes and they could provide me a loaner if my car was not easily fixed. I had the vehicle towed in and arrived by 11:00am. Ken Crawford checked me in and said they would look at it as soon as possible. I was in the waiting room for about an hour. Jeanine came over and checked in with me to see how things were going. She offered to check on the status and gave me a high-level update. Ken gave me a full update shortly thereafter. Bad Alternator caused by an oil leak. He immediately got me a loaner and I was on the beach with my family by 1:30pm. As I was leaving the beach at 4:30pm, I got a call from Ken - The car was done! I picked it up later that night - Vacation Saved! What was a very bad situation turned into a VERY positive experience thanks to the people at Dover Honda. I could not be more pleased in the way they responded to me and got the job done in a timely manner. Randy King

Feb 26, 2020

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Ten out of ten stars, Would buy here again. This is the...

Ten out of ten stars, Would buy here again. This is the second Honda we bought from them and couldn’t be more pleased. Godspeed.

Jan 11, 2020

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Rick Stern did I a great job of taking back my 2018...

Rick Stern did I a great job of taking back my 2018 Accord EX-L and getting me into a 2019 CRV EX-L. I told him what I could pay and willing to put down. Very good experience! The reason I wanted to swap the Accord, was due to a number of rattles in the cabin; dash, rear deck, headliner, and lumbar support. I had the car in 6 different times to have it fixed under warranty, and I had enough. Luckily Rick was able to accommodate and work out a deal for both us.

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Hunter Pierson

Hunter Pierson

Sales & Leasing Consultant
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Dealership Experience 1 years 3 months
Industry Experience 1 years 4 months
Putting Dreams in Driveways.
Recent Reviews

Aug 28, 2021

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Drake and Hunter were extremely prompt in responding to...

Drake and Hunter were extremely prompt in responding to my questions about the 2022 Honda Insight. They helped schedule a test drive and within two days, I closed on the car. I am very comfortable with my purchase and was impressed with their customer service. I intended to finance through Honda, but Anton, without any prompting on my part, found a better interest rate on my financing through a local credit union. Paula introduced herself after the sale and was kind to offer Honda's services if any issues arose with the Insight. Thank you Dover Honda!

May 11, 2021

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The Dover team of Paula, Hunter and Ronnie made my car...

The Dover team of Paula, Hunter and Ronnie made my car buying experience a truly positive one. Highly recommend you give them the opportunity for your next car purchase.

Apr 08, 2021

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Great people to work with. Felt very welcomed and very...

Great people to work with. Felt very welcomed and very happy with my purchase. Paula and Hunter where perfect! I will recommend this dealership to everyone I know!

Mar 28, 2021

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Dover Honda was fabulous, friendly, and efficient in...

Dover Honda was fabulous, friendly, and efficient in assisting me in purchasing my vehicle. Paula was warm and welcoming upon my entrance and Hunter was very quick about my purchase details and accommodating towards my needs. Thank you for making my car buying experience a pleasant one!!!

Feb 21, 2021

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Extremely helpful and even helped us figured out the cool...

Extremely helpful and even helped us figured out the cool new features of the new car before we drove away. Highly recommend for new any purchase.

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Steve St Onge

Steve St Onge

Service Advisor
Recent Reviews

May 13, 2021

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I went in for an oil change on my 2018 Honda Fit and left...

I went in for an oil change on my 2018 Honda Fit and left having bought a new CR-V, my second, new vehicle from Dover Honda. Just like last time, it was a pleasure dealing with everyone at Dover Honda from the receptionist to Julie Richard in Sales and Steve in the Service Department. My questions were answered and the new features on my vehicle were explained to me. Easy peasy. Love my new car! :)

Oct 17, 2019

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very professional

Good service, with careful attention to detail, as well as low pressure salesmanship and a willingness to answer all questions. Plan to bring new car into this dealership for all future servicing.

Oct 15, 2019

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Happy with Dover Honda!

I recommend Dover Honda very highly for buying a car. This is my 3rd Honda that I bought from them and have always been pleased with their sales people and service. Rick Stern is a great salesman offering a wealth of knowledge and friendly service.

Apr 14, 2019

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Had a lot of fun buying a new car!

I enjoyed the easy, laidback customer service at Dover Honda. Every staff member involved was pleasant and kind. We traded in 2 cars and then drove several cars to determine which model to buy. The whole Honda team was very patient in helping me make my decision. Drove home in a brand new 2019 CRV EX!!

Dec 15, 2018

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Too many not so great experiences.

The phone system is totally inadequate. It takes forever for anyone to answer the phone. I had to leave a message asking for a price quote for snow tires and no one returned my call. I was at the dealership for almost three hours for an oil change. They accidentally changed it twice. When I bought the car they mistakenly charged me Maine sales tax and it took almost a week to get my money back. They gave me a special go to guy because I was so dissatisfied. It took him four days to return my call. Also when I purchased the automobile I did not receive any price break, even though I paid cash. I changed dealerships and found out how it is supposed to work.

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Colleen DeWitt

Colleen DeWitt

Sales & Leasing Consultant
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Dealership Experience 9 months
Industry Experience 5 years 11 months
Hi, I'm Colleen! Raised in Barrington, NH for most of my life, I graduated Dover High School in June of 2012. From there I took a few general education semesters at Great Bay Community College, but that wasn't exactly the right place for me! Luckily in 2015, my big sis offered me a job at Subaru of Milford (now known as Milford Subaru) where she taught me the ins & outs of phone and internet sales. Commonly known as the BDC, or business development center, we helped customers find the right fit, and scheduled their appointments with Sales. Now on the other side, I'm excited to further serve our community in- person (with due respect of COVID-19 guidelines!). Come in and meet with our friendly, knowledgable staff, and discover the true value in Honda vehicles. We look forward to meeting you!
Recent Reviews

Jun 14, 2021

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Paula and her team of professionals made the purchase of...

Paula and her team of professionals made the purchase of my mom’s first car a true pleasure and absolutely painless. Picked the car out on line, Paula helped choose the right color and Colleen wrapped up the whole deal within an hour or so. Highly recommend this small business and it’s dedicated employees!

May 30, 2021

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I’ve been doing business with Dover Honda for almost a...

I’ve been doing business with Dover Honda for almost a decade and I just keep coming back! Paula has a great attention to detail and it’s nice to see a manager step onto the sales floor and work just as hard as their staff to make sure everyone is happy and the deal goes smooth.

May 19, 2021

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Colleen was great basically until I signed the papers,...

Colleen was great basically until I signed the papers, then dropped the ball at every turn since! It took 5 days to be told I needed to put the new car on my insurance in order for the process of registration to complete. This was only because I called to follow up so I am curious to know when I would have been notified if I didn't call. Then the next day I was told it was taken care of for registration but the processing may take another week. Three days after that, I get a message that the RTA form was not filled out and I needed to do it. Well I called my insurance and they said no, it's the dealership's responsibility and it was sent to them 3 days ago. The next day they took care of it. I paid my first payment and signed the papers on the 8th so it has been 11 days and I was told today I still need to wait 5 more. This is unacceptable customer service will never come here again!

Mar 09, 2021

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Colleen did a great job with getting me in the car I that...

Colleen did a great job with getting me in the car I that I wanted. Great job across the board by Dover Honda. Thank you!

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Nick Strong

Nick Strong

Parts Manager
Dealership Experience 19 years 1 months
Industry Experience 19 years 1 months
Recent Reviews

Feb 21, 2020

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Cody and Eric are the best!!

Completely disregard that I got the best price on my new 2020 Pilot at Dover Honda. They did give me the price I was quoted online for the exact car I wanted in the color I chose and added the roof crossbars we needed for our ski rack. We leased the car on the Saturday before President's Day and when we picked it up that week, everything was DONE. They handled the registration, talked to the Insurance Company and coordinated with Parts & Service to get the bars installed before we picked it up. We drove just under an hour from Andover, MA because someone we knew in Dover recommended them and we're very happy we did! Eric made everyone feel like family and Cody was a true professional who knew the answer to everything we asked about the car. He even picked us up at the Train Station when he delivered the car. Thank you to everyone there for making this truly the easiest car purchase I've ever had!

Oct 09, 2019

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Great Experience

Rarely do I drive out of a dealership feeling confident or comfortable with the deal I just made. My experience with Dover Honda was different..it was great, and I feel that I got a very good trade for my vehicle, and a very attractive lease on my 2019 Honda Pilot. From the salesman Jesse to the Finance person Marsha and service department, everyone was friendly and helpful. Because I am a Florida resident, the paperwork was a little tricky, but Jesse and Marsha took care of everything and made it look easy. Just an overall pleasant experience and I highly recommend Dover Honda. Don M Vero Beach, FL/Kittery Point, ME

Sep 08, 2019

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Employee Rating

excellant service

all my dealings at dover honda has been great. the buying process of a new cars is stressful.dealing with John Renaud was the best in all my years of buying cars.he went out of his way to allow us to take the passport home allowing my wife to test driving it in the garage. this made her feel better knowing she could accomplish this.I would recommend him to my friends,

Aug 17, 2019

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Great Dealership selling Great Vehicles.

Long relationship with dealership, always been happy with Sales and Service. Modern clean surroundings with well trained sales people and technicians. As I always tell my friends a great place to do business.

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Katie Jones

Katie Jones

Internet Representative
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Dealership Experience 1 years 5 months
Recent Reviews

Oct 26, 2020

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This was the most positive car-buying experience my...

This was the most positive car-buying experience my husband and I have ever had. Becky was so amazing to work with - she knew every detail and feature of the cars and she made the whole experience so pleasant. We were happy with the price we paid for our new car and can confidently recommend Dover Honda.

Jul 30, 2020

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I had an awesome experience from the moment I walked in...

I had an awesome experience from the moment I walked in the door. I traded in my 2006 honda odyssey for a 2018 kia soul. The size downgrade was over due and Caitlin made it a smooth transition. Thank you so much!

May 24, 2020

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Dover Honda was the best car dealership we’ve ever dealt...

Dover Honda was the best car dealership we’ve ever dealt with. Our sales person Jesse French was extremely knowledgeable and absolutely no pressure! He never made us feel rushed yet once we decided on the car, he got us through the entire process in just a couple of hours!! Paula and several other members of this dealership stopped by to introduce themselves and everyone there made us feel so very welcome. Thank you Jesse for being such a pleasure to work with and thank you to everyone else at Dover Honda for making the car buying experience so enjoyable. I work at a large local hospital and will be more than happy to recommend your dealership to any of my fellow employees who may be looking to purchase a new car. Thanks again!

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Ethan Garcia

Ethan Garcia

Sales & Leasing Consultant
Contact Me
Dealership Experience 4 months
Industry Experience 4 months
I have been in the retail industry for several years. Please reach out if there is anything I can help you with when it comes to your vehicle needs.
Recent Reviews

Jun 14, 2021

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I came to Dover Honda looking to purchase a used Volvo. I...

I came to Dover Honda looking to purchase a used Volvo. I went home at the end of the day without a purchase agreement because I was on a tight schedule and my sale associate was incapable of doing anything in a timely manner. When I left they assured me that they would call me if the vehicle was purchased. Not only was the vehicle purchased but they did not tell me. I will not be coming back, I received the worst customer service possible and they were incredibly rude to not even give me a courtesy call. Never have I talked to Such rude people who Can’t even follow through with what they say to a customer

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Ray Jurewicz

Ray Jurewicz

Sales & Leasing Consultant
Recent Reviews

Jul 26, 2021

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Paula, Ray and Anton were great to work with. They found...

Paula, Ray and Anton were great to work with. They found me the exact vehicle I was looking for and made purchasing the vehicle a pleasant experience. It was quick and seamless with no issues. I would highly recommend Dover Honda. Thanks again! John

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Mike Watson

Mike Watson

General Manager
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