Staff

Sales

Allan Lepler

Allan Lepler

Sales & Leasing Consultant

Certified
192 Reviews
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Bob Drake

Bob Drake

Sales & Leasing Consultant
81 Reviews
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Rick Stern

Rick Stern

Sales & Leasing Consultant
70 Reviews
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Charley Lawrence

Charley Lawrence

Sales & Leasing Consultant
39 Reviews
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Kris Adams

Kris Adams

Sales & Leasing Consultant
26 Reviews
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Dave April

Dave April

Sales & Leasing Consultant
14 Reviews
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Hunter Pierson

Hunter Pierson

Sales & Leasing Consultant
8 Reviews
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Michele Doyle

Michele Doyle

Sales & Leasing Consultant
6 Reviews
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Ethan Garcia

Ethan Garcia

Sales & Leasing Consultant
5 Reviews
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Dianna Chase

Dianna Chase

Cashier
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Michael Nocifora

Michael Nocifora

Sales & Leasing Consultant
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Management

Tony Khoury

Tony Khoury

General Sales Manager
66 Reviews
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Bob Hajjar

Bob Hajjar

Sales Manager
23 Reviews
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Mike Watson

Mike Watson

General Manager
2 Reviews
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Service

James McIntyre

James McIntyre

Service Advisor
48 Reviews
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Mike Segien

Mike Segien

Service Manager
33 Reviews
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Steve St Onge

Steve St Onge

Service Advisor
7 Reviews
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Alecia Pack

Alecia Pack

Service Advisor
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Michael Souter

Michael Souter

Express Service Advisor
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Finance

Becky Vanbobo

Becky Vanbobo

Finance Manager
37 Reviews
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Internet

Katie Jones

Katie Jones

Internet Representative
6 Reviews
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Parts

Nick Strong

Nick Strong

Parts Manager
6 Reviews
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Allan Lepler

Allan Lepler

Sales & Leasing Consultant

192 Reviews
Certified
Contact Me
Dealership Experience 7 years
Industry Experience 14 years 8 months
My wife and I recently relocated to the Seacoast to be near our new grandson. I have been selling the Honda brand for over 15 years. I know the cars and I know how to treat you right. I tell my customers “ I come with the car.” Come on in and see me. I’m sure I can make car buying a happy experience !
Recent Reviews

Sep 22, 2022

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I came in the the dealership for the first time and I was

I came in the the dealership for the first time and I was impressed how helpful Allan was. He patiently explored my options and we were able to come up with an equitable deal. It turned out we had to wait for my color to be delivered, but Allan led me through the process without any problem. The car was delivered earlier and easier than I expected! Thank You

Sep 20, 2022

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Allan was lovely to work with.

Allan was lovely to work with. He was very well informed about cars and loans and gave great advice as well. He made buying a car a very positive experience, very different from other car buying trips we have had. We highly recommend him!

Sep 19, 2022

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Buying my new vehicle was a pretty easy and no hassle

Buying my new vehicle was a pretty easy and no hassle process. When we were walking through the lot, Al came out and said hello and that if we needed anything to let him know. He arranged for a test drive of a Ridgeline and off we went. After the test drive we sat down and talked a bit about the vehicle we drove and the new ones that were coming in. We left it at "I am interested but I have to arrange financing and think on it a bit more". Al was cool with that and no pressure. A few days later he called to ask if we made any decisions and I said yes I want the pickup. After that it was super simple. He sent me an email with the information the loan and insurance people would want. I sent him a document to prove financing. Then I went in to pick it up. During the pickup process, you spend about 15-20 minutes with the finance person. This is a very easy going process. Then you go back to Al who finally puts a little pressure on you. He really wants you to be happy so he is pressuring you to let him walk you through the vehicle and show you any tricks that you may not know about it. It wasn't really pressure but this is just to show how easy the process is. Al is very knowledgeable about Honda vehicles and really did show me some tricks. I enjoyed working with him and the rest of the team at Dover Honda. Incidentally, I had been to Dover Honda a few months back for a routine service on my 11 year old Honda so I already knew the people there were nice. At least in the service area.

Sep 11, 2022

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Allan is the best, he makes the buying process simple,

Allan is the best, he makes the buying process simple, non stressful, and with sense of humour. He is also very knowledgeable. It is a pleasure dealing with Allan.

Aug 31, 2022

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We went to the dealership not planning on purchasing a

We went to the dealership not planning on purchasing a car. Allen was so helpful, knowledgeable and friendly, He listened, understood our needs and showed us a vehicle that was exactly what we were looking for. We purchased it on the spot, he made the transaction incredible easy, and we drove it home the same day. Thank you Allen! We will definitely return for our service and future car purchases.

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Bob Drake

Bob Drake

Sales & Leasing Consultant
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Dealership Experience 14 years
Industry Experience 23 years 1 months
Recent Reviews

Aug 28, 2021

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I had seen this vehicle online I wanted to purchase. I...

I had seen this vehicle online I wanted to purchase. I called Honda dover and spoke with Paula! When I arrived she greeting me and my wife I the parking lot and she showed the vehicle I was interested in, she has a great personality and we felt very comfortable purchasing the Honda Ridgeline at that time. Thanks again for making our visit to hands Dover a pleasurable and memorable experience.

Jun 14, 2021

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I came to Dover Honda looking to purchase a used Volvo. I...

I came to Dover Honda looking to purchase a used Volvo. I went home at the end of the day without a purchase agreement because I was on a tight schedule and my sale associate was incapable of doing anything in a timely manner. When I left they assured me that they would call me if the vehicle was purchased. Not only was the vehicle purchased but they did not tell me. I will not be coming back, I received the worst customer service possible and they were incredibly rude to not even give me a courtesy call. Never have I talked to Such rude people who Can’t even follow through with what they say to a customer

Dec 12, 2020

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Bob and team were great. We worked out most details...

Bob and team were great. We worked out most details before I left Ben arrived. My 3rd car with Dover Honda. Won’t go anywhere else.

Jun 13, 2020

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Paula and Bob were fantastic. They made the process easy...

Paula and Bob were fantastic. They made the process easy and fast and were responsive and helpful every step of the way! Getting into my new Pilot was a great experience and I love my new car!

Feb 28, 2020

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Paula worked with me for months to get the car that I...

Paula worked with me for months to get the car that I wanted! We emailed and spoke over the phone. She was incredibly helpful and thorough. I could not have had a better experience and I am thrilled with the outcome. Would definitely recommend her again and will be going back!

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Rick Stern

Rick Stern

Sales & Leasing Consultant
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Dealership Experience 15 years
Industry Experience 35 years 8 months
Recent Reviews

Feb 21, 2022

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Rick has helped me purchase many vehicles through Dover

Rick has helped me purchase many vehicles through Dover Honda. He is not only great to deal with before and during a sale, he is there for you after the sale to answer questions and assist with anything I might need. I feel like Rick offers amazing service in a professional and caring manner. He, and Dover Honda, are the only ones I trust for me and my family.

Nov 01, 2021

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Very happy with the whole process. Rich stem was...

Very happy with the whole process. Rich stem was tremendous and very professional. A bit of a disappointment with regard to that couldn’t be done because lack of support. Needs to make an extra trip at a great inconvenience.

Jan 23, 2021

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It was a very pleasant experience working with the team...

It was a very pleasant experience working with the team at Dover Honda. Paula was right there immediately to get it started, and she made feel relaxed. Rick worked with me on finding a car and went the extra to make it happen. Anton finished the deal with ease.

Jul 01, 2020

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Rick Stern and Dover Honda keep us coming back!

We have purchased several cars from Rick Stern at Dover Honda. We initiate a search for a new CRV by first calling Rick. He responds promptly, and answers all our questions about features and pricing on the latest models. If Dover doesn't have the exact car we're looking for, he'll find it for us. Our most recent car purchase went quickly & smoothly, thanks to Rick and Business Manager Marsha, unlike other dealerships we'd used where you were seemingly held hostage to a long, drawn out process. As older, tech-challenged folks, Rick made sure our settings were correct in the vehicle, and made a valiant attempt to educate us on using this car's latest features. Well done, Dover Honda!

Jun 26, 2020

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Rick Stern was prompt, knowledgeable and patient. I test...

Rick Stern was prompt, knowledgeable and patient. I test drove a car, liked it and bought it! This was the smoothest, easiest and fasrest car buying of my life! I look forward to an enjoyable Honda experience. Thank you Dover Honda.

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Tony Khoury

Tony Khoury

General Sales Manager
Recent Reviews

Aug 02, 2022

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Nice laid back atmosphere.

Nice laid back atmosphere. Michelle let us take all the time we needed to try any vehicles we wanted. She wanted us to be happy with our purchase and there was no pressure making a deal. Michelle was kind and professional.

Oct 01, 2021

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From the first step to the last step was handled with...

From the first step to the last step was handled with such care, professionalism and integrity. Highly recommend this team, this dealership and the very kind and capable hands of Julie! The best experience!

Aug 28, 2021

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From the second we walked in to the moment we walked out...

From the second we walked in to the moment we walked out with our new CRV - it was a painless and easy experience. Julie was so knowledgeable, easy to work with and most importantly- we felt no pressure or sales pitches thrown at us. Highly recommend!

Aug 15, 2021

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Dover Honda was my best car buying experience ever. And...

Dover Honda was my best car buying experience ever. And I've been around a long time. I was certain, at every step, that I was being treated fairly. These folks are the most professional in the business. They seem to have designed structured process that works very smoothly.

Jun 19, 2021

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Julie Richard was so much fun to work with. She was...

Julie Richard was so much fun to work with. She was professional, patient and helpful. She answered all my questions. Best car buying experience ever and I made a new friend!!! Highly recommend Julie and Dover Honda if you are looking for a car.

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James McIntyre

James McIntyre

Service Advisor
Recent Reviews

Sep 19, 2022

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Buying my new vehicle was a pretty easy and no hassle

Buying my new vehicle was a pretty easy and no hassle process. When we were walking through the lot, Al came out and said hello and that if we needed anything to let him know. He arranged for a test drive of a Ridgeline and off we went. After the test drive we sat down and talked a bit about the vehicle we drove and the new ones that were coming in. We left it at "I am interested but I have to arrange financing and think on it a bit more". Al was cool with that and no pressure. A few days later he called to ask if we made any decisions and I said yes I want the pickup. After that it was super simple. He sent me an email with the information the loan and insurance people would want. I sent him a document to prove financing. Then I went in to pick it up. During the pickup process, you spend about 15-20 minutes with the finance person. This is a very easy going process. Then you go back to Al who finally puts a little pressure on you. He really wants you to be happy so he is pressuring you to let him walk you through the vehicle and show you any tricks that you may not know about it. It wasn't really pressure but this is just to show how easy the process is. Al is very knowledgeable about Honda vehicles and really did show me some tricks. I enjoyed working with him and the rest of the team at Dover Honda. Incidentally, I had been to Dover Honda a few months back for a routine service on my 11 year old Honda so I already knew the people there were nice. At least in the service area.

Jul 11, 2022

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Everyone at Dover Honda makes you feel like family.

Everyone at Dover Honda makes you feel like family. Notable mention goes to Michelle Doyle, for going WAY out of her way to bring TWO vehicles from sister dealerships for us to try (we bought the second one). Outstanding professional service!

Nov 28, 2020

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The team at Dover Honda always meets and exceeds my needs...

The team at Dover Honda always meets and exceeds my needs and expectations. This is the reason why I will always come back to buy my Honda’s from them.

Jun 05, 2020

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When I responded to a letter I received regarding early...

When I responded to a letter I received regarding early turn in of my lease vehicle, Paula contacted me to discuss what I was considering. I explained I wasn’t sure whether I should go to a new lease or buy out my lease. Through phone contact and emails Paula presented my options along with explanation so I could make the best decision. There was no pressure, just reassurance. That is gold to me! When I met with Paula to finalize my decision, it was obvious the care and time put into a safe and social distanced environment! We went over financials again to be sure. It was a very professional, calm, humorous and easy process. Thank you Paula! When Karen Campbell took over the transition to a new lease, she picked up where Paula left off. We discussed colors, options, documents, etc. Thank you Karen. I so appreciate everyone at Dover Honda for always stepping up to the plate! Always the best!

May 05, 2020

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Great Experience

Cody was very knowledgeable, helpful and respectful of all my needs while buying my car. The process was relatively quick - even for a very busy day at the dealership. I had been contemplating a trade for the new 2020 Pilot and he was great in getting me into the car I wanted.

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Charley Lawrence

Charley Lawrence

Sales & Leasing Consultant
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Industry Experience 22 years 8 months
Buying a car should be easy and fun and that is where I come in. Let me bring the excitement back into getting you into the right vehicle. I am here for you!
Recent Reviews

May 19, 2022

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The dealership was accommodating, truthful, and clean.

The dealership was accommodating, truthful, and clean. I’m glad I chose Dover Honda over Kelley Honda in Mass! The experience at Dover was amazing.

Mar 06, 2022

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Charley was knowledgable, easy to talk to, and very

Charley was knowledgable, easy to talk to, and very helpful. I couldn't be happier with the car I purchased from him. I felt completely at ease with Charley. Dover Honda has a friendly vibe, and I look forward to making my next purchase there.

May 07, 2021

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Charley went above and beyond for us! I was busy working...

Charley went above and beyond for us! I was busy working as a bedside nurse during the pandemic, and needed a newer vehicle, STAT. Charley found the very specific model I was looking for, and in time for me to get safely to my next shift. The process was smooth, the service was outstanding. The least stressful car buying experience of my life! Thank you!

Mar 24, 2021

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I have purchased many cars in my lifetime and it has...

I have purchased many cars in my lifetime and it has always been an anxiety-filled experience, mostly on my part. Charley set me at ease and gave me exactly what I wanted (and needed). There was no pressure, and he was extremely nice. I will make it a point to tell everyone to go see Charley at Dover Honda. Thank you, Charley! I love my new car!

Nov 04, 2020

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I highly recommend Charles Lawrence, a sales Professional...

I highly recommend Charles Lawrence, a sales Professional at Dover Honda. My experience was outstanding. If you are interested in buying a Honda vehicle I am confident you will be completely satisfied to meet with Charles Lawrence. In a word he is the best. He is pleasant, knowledgeable, straightforward and stress-free. Customer service is absolutely his top priority. He is committed and will do whatever it takes to answer all your questions and concerns. On a scale of 1 to 10 Charles Lawrence is an 11 in every category - price, information, customer service, value - from start to finish.

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Becky Vanbobo

Becky Vanbobo

Finance Manager
Dealership Experience 3 years
Industry Experience 3 years
When I am not at work I am home with my loving family BBQing in the backyard with our pup or out and about to see new sights. When I am at work, I am here for you! Let me help you with the purchase of your next vehicle, no stress, no pressure.
Recent Reviews

Sep 22, 2022

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I came in the the dealership for the first time and I was

I came in the the dealership for the first time and I was impressed how helpful Allan was. He patiently explored my options and we were able to come up with an equitable deal. It turned out we had to wait for my color to be delivered, but Allan led me through the process without any problem. The car was delivered earlier and easier than I expected! Thank You

Sep 19, 2022

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Buying my new vehicle was a pretty easy and no hassle

Buying my new vehicle was a pretty easy and no hassle process. When we were walking through the lot, Al came out and said hello and that if we needed anything to let him know. He arranged for a test drive of a Ridgeline and off we went. After the test drive we sat down and talked a bit about the vehicle we drove and the new ones that were coming in. We left it at "I am interested but I have to arrange financing and think on it a bit more". Al was cool with that and no pressure. A few days later he called to ask if we made any decisions and I said yes I want the pickup. After that it was super simple. He sent me an email with the information the loan and insurance people would want. I sent him a document to prove financing. Then I went in to pick it up. During the pickup process, you spend about 15-20 minutes with the finance person. This is a very easy going process. Then you go back to Al who finally puts a little pressure on you. He really wants you to be happy so he is pressuring you to let him walk you through the vehicle and show you any tricks that you may not know about it. It wasn't really pressure but this is just to show how easy the process is. Al is very knowledgeable about Honda vehicles and really did show me some tricks. I enjoyed working with him and the rest of the team at Dover Honda. Incidentally, I had been to Dover Honda a few months back for a routine service on my 11 year old Honda so I already knew the people there were nice. At least in the service area.

Aug 31, 2022

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We went to the dealership not planning on purchasing a

We went to the dealership not planning on purchasing a car. Allen was so helpful, knowledgeable and friendly, He listened, understood our needs and showed us a vehicle that was exactly what we were looking for. We purchased it on the spot, he made the transaction incredible easy, and we drove it home the same day. Thank you Allen! We will definitely return for our service and future car purchases.

Aug 27, 2022

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Allan was helpful, honest and not at all pushy.

Allan was helpful, honest and not at all pushy. He answered all our questions and got us the car we were looking for. He has a great deal of knowledge about Honda's and gave us ample time to think through our purchase. Allan is a no pressure salesman that was great to work with.

Aug 05, 2022

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Allan is very knowledgeable about cars and services at

Allan is very knowledgeable about cars and services at Honda. This was my first time buying a car and I didn't know much about cars. Allan explained everything clearly and assured me that the breaks had been fixed in the shop before taking the HRV on a second test drive. Allan is very friendly, honest, and does not pressure one into buying a car. We went to the dealership not knowing what to expect and he was the first one to greet us at the door. Took the time to look for other used cars in the system and explain pricing since I was looking for one on the less expensive side (which is hard these days). He even helped me screw on the license plates afterwards since I didn't own a screw driver! I would recommend that anyone looking to buy a new or used car speak to Allan! I live close to the dealership and I know I can go back and ask questions anytime! Thank you again Allan! My family and I appreciate your help!

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Mike Segien

Mike Segien

Service Manager
Recent Reviews

Jun 08, 2022

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I've always heard great things about Dover Honda.

I've always heard great things about Dover Honda. I visited the dealership about a year ago looking for a used Honda CRV t\\ in good condition loaded with features. The salesperson I dealt with was phenomenal and my initial overall experience was good. After having the car for a couple of weeks, the batter died while I traveled for four days for work. This continues to be a problem and the car has been there several times determine what's wrong with it. Finally, after being told three or four times (and having the car stay overnight for diagnostics), I was informed a specific part was causing a power drain and kills the battery. I was told the part would need to be replaced and I would need to cover the installation. I was told a part would be ordered and would arrive in three days. This was over three weeks ago and I never heard back from the dealership. I have been calling the dealership asking for the person in Service I was working with, only to be sent to voicemail. The Service person, Service Manager, and now General Manager will not return my phone calls. I imagine the dealership is understaffed and overworked. I only need someone to tell me what the status is of my repair. I travel for work and I'm tired of coming back to a car that's dead, I can't do this any more. I won't be back to this dealership. Don't contact me about trying to make this right, it's too late.

Dec 13, 2021

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I experienced the most embarrassing and disrespectful...

I experienced the most embarrassing and disrespectful customer service o loop experience this afternoon. After nearly 15 years of doing business with Dover Honda I have had one of the most embarrassing experiences at the Dover, NH Honda service center. As I prepared to leave with my car I proceeded to pay for the work rendered. St that moment I realized that I had forgotten my wallet at home. I asked the nice lady at the register if I could call her with my debit card information. All my personal information was in the system and that they should know I live just down the street. She politely agreed and provided me with her direct line. As I proceeded to leave the service Manager stopped me and told me that he could not allow me to leave the property without payment in full, using the analogy of you can’t go to Best Buy and leave with their merchandise without payment by just walking out. Basically, in front of other customers and fellow employees he called me a thief!! Extremely embarrassing!!! He made no initial attempts to help. As service manager you should helping customers not policing them! Fortunately, my wife was able to drive over with my wallet.

Sep 19, 2021

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Allan was very, friendly, helpful and patient! This was...

Allan was very, friendly, helpful and patient! This was my first experience with Dover Honda. It was great!

Sep 27, 2020

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Friendly, knowledgeable, make you feel comfortable, no...

Friendly, knowledgeable, make you feel comfortable, no pressure. Cody was amazing to work with! Made the process smooth and quick, and fun! Highly recommended dealership!

Apr 03, 2020

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Excellent service

I am extremely happy with everyone at Dover Honda. Paula Redden contacted me because I showed interest in possibly purchasing a 2019 Honda CR-V. Paula was outstanding knowledgeable and helpful. I worked with Karen Campbell who was also outstanding and because of these people I decided to purchase this car unsceen due to the coronavirus. We were able to make the deal within the same day and also the finance person was outstanding and did a great job putting the paper work together. Karen Campbell was willing to bring the car to Conway NH where I live because of difficulties of me going to Dover. All paperwork was ready for me to sign and done properly. A+ for the whole crew. I also received a welcome from Eric Swindell and Service Mike Segien. This is my 2nd Honda CR-V I have bought from Dover Honda and I would recommend friends/Family to see them if they are looking for a car. Thanks for your great service. I truly love the car and look forward to many years of driving it.

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Kris Adams

Kris Adams

Sales & Leasing Consultant
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Dealership Experience 4 years 8 months
Industry Experience 4 years 8 months
I have plenty of experience in regards to customer relationships. I am not your "typical sales guy" but more so an advocate for you, my customer, in making sure you have the best experience during your visit with me. Reach out any time if there's a vehicle you might be interested in or you have any questions overall.
Recent Reviews

Nov 27, 2021

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I have been a loyal customer for over 25 years. I love my...

I have been a loyal customer for over 25 years. I love my Hondas and Dover Honda has always treated me right.

Oct 16, 2021

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I worked with Kris today (wish I had him for the last 2...

I worked with Kris today (wish I had him for the last 2 purchases!) and drove home in my third Honda HRV. Paula is always warm, welcoming, and there to help with answers. It definitely feels like family and it’s refreshing to see familiar faces when you go back for another purchase, especially in today’s job market. Thank you all for doing what you do!

Sep 15, 2021

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we had bought a previous vehicle at dover honda using...

we had bought a previous vehicle at dover honda using paula as our sales person. she did such an excellent job, that we returned to the dealership to purchase a new car. prior to our visit we had contacted paula and made an appointment. it was like rekindling an old friendship, paula was completely prepared , extremely knowledgeable, kind , patient and thorough. she also had kris present to assist us--- he was very effective, and personable.. well done. your dealership is outstanding and we always tell our friends about your super service. peter and kathy o'rourke

Aug 28, 2021

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Thank you for an awesome experience at Dover Honda! Car...

Thank you for an awesome experience at Dover Honda! Car buying has such an awful reputation, but Paula and her team, (Kristopher and Marsha) made the experience quick and painless. Thanks, again…..enjoying our new ride :).

May 30, 2021

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We’ve bought our 5th Honda from Dover Honda, 4 of em from...

We’ve bought our 5th Honda from Dover Honda, 4 of em from Paula or salesmen under her direction. Paula and her team listen to what our needs are as our family changes and helps us make the right decision on which vehicles is best suited for us.

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Bob Hajjar

Bob Hajjar

Sales Manager
Recent Reviews

May 04, 2022

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Bad ethics and morals on all parts - both on Allen and on

Bad ethics and morals on all parts - both on Allen and on the sales department management. It was the epitome of “poor car salesman” and dishonest people all around. I do NOT recommend Dover Honda. Business is ran extremely poorly with zero ethics or honestly.

Oct 01, 2021

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From the first step to the last step was handled with...

From the first step to the last step was handled with such care, professionalism and integrity. Highly recommend this team, this dealership and the very kind and capable hands of Julie! The best experience!

Jun 17, 2021

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Appreciated not being pushed into my sale.Julie was...

Appreciated not being pushed into my sale. Julie was professional, well informed of Honda’s Vehicles. Was friendly & very helpful. She went and provided vehicles to drive. You are a valuable saleswoman to this dealership. Bob was direct & fair through with my trade in with 18,304 miles, like new, 2018 Honda CRV!

May 30, 2021

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I’ve been doing business with Dover Honda for almost a...

I’ve been doing business with Dover Honda for almost a decade and I just keep coming back! Paula has a great attention to detail and it’s nice to see a manager step onto the sales floor and work just as hard as their staff to make sure everyone is happy and the deal goes smooth.

Nov 03, 2020

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Overall team experience here. Dave April was my sales...

Overall team experience here. Dave April was my sales person, but the whole team supported everyone. From food offerings by Paula in sales at just the right time, to check in's by Bob in management, to the finance department and Marsha taking time to find info about maintenance plans while Dave was busy with another customer, the whole team seemed to support each other. Be sure to do your research and have a price in mind when you start talking. A lot of additional warranties are offered and can be very valuable if you know what you need and how it all fits together. My vehicle is highly warrantied, which did add some significant costs up front, but as I drive 30k miles per year, those warranties are so worth it to me! I appreciated the explanations of those warranties from Dave and from Marsha.

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Dave April

Dave April

Sales & Leasing Consultant
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Dealership Experience 2 years 8 months
Industry Experience 12 years 1 months
Hi everyone - Looks like you might be in the market for a new car or truck if your reading my bio. Let me know how I can help and I will gladly do so. I have been in the business for about 12 years. I like to golf in my spare time. I have been married to my wonderful wife Karen going on 21 years. We have 2 great kids, Bella and Colby.
Recent Reviews

Jan 17, 2022

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This is the 4th car my husband and I have bought in 1.5...

This is the 4th car my husband and I have bought in 1.5 years from Dover Honda and specifically Dave April. Paula is always very attentive and Marsha, in finance, is so efficient that you're in and out in no time. Dave is great at answering questions even after the sale is final. The first time we went in we were just looking for an SUV for my husband but ended up leaving with a Pilot for my him and Dave got me the CRV in the color I wanted the next day. We are now loyal customers of Dover Honda and Dave for any future vehicle purchases

Feb 21, 2021

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I had a great experience with a very helpful dealer who...

I had a great experience with a very helpful dealer who was able to answer any questions I had. I would tell anybody to visit dover honda

Feb 17, 2021

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Kudos to Mr. David April , Mr. Jay Calixto and the rest...

Kudos to Mr. David April , Mr. Jay Calixto and the rest of Dover Honda for making things happen for my husband, who surprised me a CRV on Valentines Day (Feb 2021). It was the best surprise I ever received. Thank you so much David for helping him and for informing me of all the features of the vehicle even thought I am still crying and shocked. You guys rock! I am so happy with my vehicle and I feel more safe specially for my babies. Keep up the good work. Stay safe!

Jan 30, 2021

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After two very negative experiences at other Honda...

After two very negative experiences at other Honda Dealerships, David April, who is helpful and nice guy along the other folks at Dover Honda, made this a straightforward and easy experience. Very appreciative of their efforts!

Dec 18, 2020

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Bought a brand new Honda Oddyess. The sales team was...

Bought a brand new Honda Oddyess. The sales team was friendly and over the top helpful. I was so excited until I actually started driving the car. This car has had more problems and malfunctions than and old used car. It is only 6 months old and has never functioned properly and the service department says they can not find anythinf wrong with it and treated me like I was making everything

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Hunter Pierson

Hunter Pierson

Sales & Leasing Consultant
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Dealership Experience 2 years 3 months
Industry Experience 2 years 4 months
Putting Dreams in Driveways.
Recent Reviews

Jun 20, 2022

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Hunter and Team were absolutely Exceptional to work with.

Hunter and Team were absolutely Exceptional to work with. I will be recommending Dover Honda and all of Icl to my friends and family

Dec 13, 2021

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This dealership has been outstanding in terms of quality...

This dealership has been outstanding in terms of quality and service. The sales folks like Paula and Hunter are knowledgeable and respond to your concerns. Well done team Dover Honda! Peter Mathieu

Aug 28, 2021

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Drake and Hunter were extremely prompt in responding to...

Drake and Hunter were extremely prompt in responding to my questions about the 2022 Honda Insight. They helped schedule a test drive and within two days, I closed on the car. I am very comfortable with my purchase and was impressed with their customer service. I intended to finance through Honda, but Anton, without any prompting on my part, found a better interest rate on my financing through a local credit union. Paula introduced herself after the sale and was kind to offer Honda's services if any issues arose with the Insight. Thank you Dover Honda!

May 11, 2021

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The Dover team of Paula, Hunter and Ronnie made my car...

The Dover team of Paula, Hunter and Ronnie made my car buying experience a truly positive one. Highly recommend you give them the opportunity for your next car purchase.

Apr 08, 2021

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Great people to work with. Felt very welcomed and very...

Great people to work with. Felt very welcomed and very happy with my purchase. Paula and Hunter where perfect! I will recommend this dealership to everyone I know!

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Steve St Onge

Steve St Onge

Service Advisor
Recent Reviews

Jul 11, 2022

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Everyone at Dover Honda makes you feel like family.

Everyone at Dover Honda makes you feel like family. Notable mention goes to Michelle Doyle, for going WAY out of her way to bring TWO vehicles from sister dealerships for us to try (we bought the second one). Outstanding professional service!

Jun 08, 2022

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I've always heard great things about Dover Honda.

I've always heard great things about Dover Honda. I visited the dealership about a year ago looking for a used Honda CRV t\\ in good condition loaded with features. The salesperson I dealt with was phenomenal and my initial overall experience was good. After having the car for a couple of weeks, the batter died while I traveled for four days for work. This continues to be a problem and the car has been there several times determine what's wrong with it. Finally, after being told three or four times (and having the car stay overnight for diagnostics), I was informed a specific part was causing a power drain and kills the battery. I was told the part would need to be replaced and I would need to cover the installation. I was told a part would be ordered and would arrive in three days. This was over three weeks ago and I never heard back from the dealership. I have been calling the dealership asking for the person in Service I was working with, only to be sent to voicemail. The Service person, Service Manager, and now General Manager will not return my phone calls. I imagine the dealership is understaffed and overworked. I only need someone to tell me what the status is of my repair. I travel for work and I'm tired of coming back to a car that's dead, I can't do this any more. I won't be back to this dealership. Don't contact me about trying to make this right, it's too late.

May 13, 2021

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I went in for an oil change on my 2018 Honda Fit and left...

I went in for an oil change on my 2018 Honda Fit and left having bought a new CR-V, my second, new vehicle from Dover Honda. Just like last time, it was a pleasure dealing with everyone at Dover Honda from the receptionist to Julie Richard in Sales and Steve in the Service Department. My questions were answered and the new features on my vehicle were explained to me. Easy peasy. Love my new car! :)

Oct 17, 2019

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very professional

Good service, with careful attention to detail, as well as low pressure salesmanship and a willingness to answer all questions. Plan to bring new car into this dealership for all future servicing.

Oct 15, 2019

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Happy with Dover Honda!

I recommend Dover Honda very highly for buying a car. This is my 3rd Honda that I bought from them and have always been pleased with their sales people and service. Rick Stern is a great salesman offering a wealth of knowledge and friendly service.

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Michele Doyle

Michele Doyle

Sales & Leasing Consultant
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Dealership Experience 8 months
Industry Experience 22 years 6 months
Recent Reviews

Aug 25, 2022

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Michelle is the BEST car sales person I ever worked with!

Michelle is the BEST car sales person I ever worked with! So calm, helpful, and made my experience as good as it can be buying a new car! Love her!

Aug 02, 2022

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Nice laid back atmosphere.

Nice laid back atmosphere. Michelle let us take all the time we needed to try any vehicles we wanted. She wanted us to be happy with our purchase and there was no pressure making a deal. Michelle was kind and professional.

Jul 11, 2022

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Everyone at Dover Honda makes you feel like family.

Everyone at Dover Honda makes you feel like family. Notable mention goes to Michelle Doyle, for going WAY out of her way to bring TWO vehicles from sister dealerships for us to try (we bought the second one). Outstanding professional service!

Jul 02, 2022

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This dealership was great to work with.

This dealership was great to work with. Our salesperson, Michele, was extremely helpful and friendly.

Jun 15, 2022

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So I came into the dealership to test drive a car.

So I came into the dealership to test drive a car. Didn't end up liking the car very much and before I left, Michele simply suggested looking to see what else they had on the lot. I'm a car fanatic so I wasn't the easiest customer to deal with and I had so much fun looking for the perfect car that fit my budget and my needs. It didn't feel stressful or forced. It was like I was going shopping with an old friend who had my best interest in mind. And when I said I didn't like a car, that was that. There were no efforts to try and get me into a specific car or to get into one at all. She simply allowed me to sit in as many cars as I wanted and test drive them until I found something i liked. That's not easy to find in a car dealership. Nor a sales person, Michele is awesome.

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Katie Jones

Katie Jones

Internet Representative
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Dealership Experience 2 years 5 months
Recent Reviews

Jun 20, 2022

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Hunter and Team were absolutely Exceptional to work with.

Hunter and Team were absolutely Exceptional to work with. I will be recommending Dover Honda and all of Icl to my friends and family

Jun 15, 2022

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So I came into the dealership to test drive a car.

So I came into the dealership to test drive a car. Didn't end up liking the car very much and before I left, Michele simply suggested looking to see what else they had on the lot. I'm a car fanatic so I wasn't the easiest customer to deal with and I had so much fun looking for the perfect car that fit my budget and my needs. It didn't feel stressful or forced. It was like I was going shopping with an old friend who had my best interest in mind. And when I said I didn't like a car, that was that. There were no efforts to try and get me into a specific car or to get into one at all. She simply allowed me to sit in as many cars as I wanted and test drive them until I found something i liked. That's not easy to find in a car dealership. Nor a sales person, Michele is awesome.

Jun 08, 2022

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Allan was great!

Allan was great!!! First honda for me. No pressure from Allan. Love my new 2022 Honda Ridgeline!

Oct 26, 2020

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This was the most positive car-buying experience my...

This was the most positive car-buying experience my husband and I have ever had. Becky was so amazing to work with - she knew every detail and feature of the cars and she made the whole experience so pleasant. We were happy with the price we paid for our new car and can confidently recommend Dover Honda.

Jul 30, 2020

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I had an awesome experience from the moment I walked in...

I had an awesome experience from the moment I walked in the door. I traded in my 2006 honda odyssey for a 2018 kia soul. The size downgrade was over due and Caitlin made it a smooth transition. Thank you so much!

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Nick Strong

Nick Strong

Parts Manager
Dealership Experience 20 years 1 months
Industry Experience 20 years 1 months
Recent Reviews

Jul 11, 2022

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Everyone at Dover Honda makes you feel like family.

Everyone at Dover Honda makes you feel like family. Notable mention goes to Michelle Doyle, for going WAY out of her way to bring TWO vehicles from sister dealerships for us to try (we bought the second one). Outstanding professional service!

Feb 15, 2022

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Nick in the parts department was incredibly helpful and

Nick in the parts department was incredibly helpful and went over and above what is expected to help me locate an accessory for my Ridgeline. I am very appreciative and impressed by Nick and the dealership.

Feb 21, 2020

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Cody and Eric are the best!!

Completely disregard that I got the best price on my new 2020 Pilot at Dover Honda. They did give me the price I was quoted online for the exact car I wanted in the color I chose and added the roof crossbars we needed for our ski rack. We leased the car on the Saturday before President's Day and when we picked it up that week, everything was DONE. They handled the registration, talked to the Insurance Company and coordinated with Parts & Service to get the bars installed before we picked it up. We drove just under an hour from Andover, MA because someone we knew in Dover recommended them and we're very happy we did! Eric made everyone feel like family and Cody was a true professional who knew the answer to everything we asked about the car. He even picked us up at the Train Station when he delivered the car. Thank you to everyone there for making this truly the easiest car purchase I've ever had!

Oct 09, 2019

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Great Experience

Rarely do I drive out of a dealership feeling confident or comfortable with the deal I just made. My experience with Dover Honda was different..it was great, and I feel that I got a very good trade for my vehicle, and a very attractive lease on my 2019 Honda Pilot. From the salesman Jesse to the Finance person Marsha and service department, everyone was friendly and helpful. Because I am a Florida resident, the paperwork was a little tricky, but Jesse and Marsha took care of everything and made it look easy. Just an overall pleasant experience and I highly recommend Dover Honda. Don M Vero Beach, FL/Kittery Point, ME

Sep 08, 2019

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excellant service

all my dealings at dover honda has been great. the buying process of a new cars is stressful.dealing with John Renaud was the best in all my years of buying cars.he went out of his way to allow us to take the passport home allowing my wife to test driving it in the garage. this made her feel better knowing she could accomplish this.I would recommend him to my friends,

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Ethan Garcia

Ethan Garcia

Sales & Leasing Consultant
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Dealership Experience 1 years 4 months
Industry Experience 1 years 4 months
I have been in the retail industry for several years. Please reach out if there is anything I can help you with when it comes to your vehicle needs.
Recent Reviews

Jul 03, 2022

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Walked in with $500 and a 2010 Mazda 3, For someone who’s

Walked in with $500 and a 2010 Mazda 3, For someone who’s never had a car loan I walked out with a super low interest rate and a 2021 Honda Civic Sport at 35k miles! The Dealership even went out of there way to take 3k off the Sticker Price to lower my monthly payment Big Thanks to Ethan Garcia for working with me

Jan 18, 2022

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Paula is the answer to a car buyers prayers. She made...

Paula is the answer to a car buyers prayers. She made our entire buying experience fun and personal. This is our second purchase from Dover Honda, and Paula is the main reason. Together with Ethan Garcia, she answered all our questions and took care of every concern. She is simply wonderful ! ! !

Oct 19, 2021

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Ethan was very helpful in placing an order for our car....

Ethan was very helpful in placing an order for our car. We appreciate the promised updates as we anxiously await the November arrival

Oct 07, 2021

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This is my fourth lease with Dover Honda. I always have...

This is my fourth lease with Dover Honda. I always have experienced the best, courteous, professional service, whether I went to the dealership for sales or service department. I plan to go back there for my fifth and I recommend it to friends and family.

Jun 14, 2021

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I came to Dover Honda looking to purchase a used Volvo. I...

I came to Dover Honda looking to purchase a used Volvo. I went home at the end of the day without a purchase agreement because I was on a tight schedule and my sale associate was incapable of doing anything in a timely manner. When I left they assured me that they would call me if the vehicle was purchased. Not only was the vehicle purchased but they did not tell me. I will not be coming back, I received the worst customer service possible and they were incredibly rude to not even give me a courtesy call. Never have I talked to Such rude people who Can’t even follow through with what they say to a customer

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Mike Watson

Mike Watson

General Manager
Recent Reviews

Jun 08, 2022

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I've always heard great things about Dover Honda.

I've always heard great things about Dover Honda. I visited the dealership about a year ago looking for a used Honda CRV t\\ in good condition loaded with features. The salesperson I dealt with was phenomenal and my initial overall experience was good. After having the car for a couple of weeks, the batter died while I traveled for four days for work. This continues to be a problem and the car has been there several times determine what's wrong with it. Finally, after being told three or four times (and having the car stay overnight for diagnostics), I was informed a specific part was causing a power drain and kills the battery. I was told the part would need to be replaced and I would need to cover the installation. I was told a part would be ordered and would arrive in three days. This was over three weeks ago and I never heard back from the dealership. I have been calling the dealership asking for the person in Service I was working with, only to be sent to voicemail. The Service person, Service Manager, and now General Manager will not return my phone calls. I imagine the dealership is understaffed and overworked. I only need someone to tell me what the status is of my repair. I travel for work and I'm tired of coming back to a car that's dead, I can't do this any more. I won't be back to this dealership. Don't contact me about trying to make this right, it's too late.

Oct 01, 2021

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From the first step to the last step was handled with...

From the first step to the last step was handled with such care, professionalism and integrity. Highly recommend this team, this dealership and the very kind and capable hands of Julie! The best experience!

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Michael Nocifora

Michael Nocifora

Sales & Leasing Consultant
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Alecia Pack

Alecia Pack

Service Advisor
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Michael Souter

Michael Souter

Express Service Advisor
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