Customer Testimonials

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DealerRater Mar 1, 2021

LOVE Dover Honda and its friendly and knowledgable staff. This is our second purchase from Dover Honda and we will keep going back and definitely recommend dealership to others. A special thanks and shout out to Becky, Paula, Marsha and Jill who helped me purchase my first new car (Feb. 2021). I love my CR-V Hybrid! Thank you, Dover Honda! I am one happy customer! ~JR

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DealerRater Feb 26, 2021

The dealership was awesome. I had been there in the past looking at cars with Cody which they didn't have my car I wanted. Two years later after taking two weeks exploring Honda Dealers all over Massachusetts and NH I found myself back at Dover Honda with Cody Davenport. His knowledge of Honda and the options available makes you think he reads the Honda pamphlets on all the cars. Going from a Civic to an Accord is different but he went thru all the safety and other options available on the car. Cody and Sales Manager came to agreement ...

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Google Feb 26, 2021

What a wonderful place!! I dealt with Cody Davenport whom I met when I was searching for my car last time and he was awesome. I had the opportunity to deal with Cody on trading in my civic for an Accord. Cody must read the all the Honda pamphlets for each car. He knows all the options and what cars they are available on. Cody walked me thru the used car like he was the previous owner. I continued my search to every car dealer in Massachusetts and NH for the next two weeks. He followed up with me via ...

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DealerRater Feb 21, 2021

I had a great experience with a very helpful dealer who was able to answer any questions I had. I would tell anybody to visit dover honda

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DealerRater Feb 21, 2021

Extremely helpful and even helped us figured out the cool new features of the new car before we drove away. Highly recommend for new any purchase.

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DealerRater Feb 21, 2021

We had a Great experience. The attention to our needs regarding our new vehicle purchase was superb. No pressure and quick delivery of our new car. They even moved up the pick up time by 2+ hours due to a snow storm.

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DealerRater Feb 20, 2021

I had a very pleasant experience with the purchase of a 2020 Ridgeline form Dover Honda. They were accommodating with my need to get my other vehicle home. Thank you to Julie and everyone else involved.

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DealerRater Feb 17, 2021

Kudos to Mr. David April , Mr. Jay Calixto and the rest of Dover Honda for making things happen for my husband, who surprised me a CRV on Valentines Day (Feb 2021). It was the best surprise I ever received. Thank you so much David for helping him and for informing me of all the features of the vehicle even thought I am still crying and shocked. You guys rock! I am so happy with my vehicle and I feel more safe specially for my babies. Keep up the good work. Stay safe!

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DealerRater Feb 14, 2021

Thank you to Julie and the Honda Dover family for such a positive experience, we will make sure to share our experience with family and friends!

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Google Feb 12, 2021

My experience at Dover Honda is always above my expectations. Because of very low mileage after 14 months, didn’t expect the oil change to be complementary because it was still the first oil change with this CR-V. Oil change and tire rotation, was charged only for the rotation. When I picked up my car, it had been washed and vacuumed, as they always do. Nice touch Dover Honda!

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DealerRater Feb 10, 2021

Ronnie was very helpful during my first experience with Dover Chevy/Honda. He was very quick to respond, friendly and knowledgeable. I would definitely recommend Ronnie and Dover Chevy/Honda!

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DealerRater Jan 30, 2021

After two very negative experiences at other Honda Dealerships, David April, who is helpful and nice guy along the other folks at Dover Honda, made this a straightforward and easy experience. Very appreciative of their efforts!

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Google Jan 30, 2021

After two very negative experiences at other Honda dealerships, David April is a helpful and nice guy who along with the other staff at Dover Honda, made this purchase a straightforward and easy experience.

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Google Jan 28, 2021

This dealership is great! I’m in the military home on leave some sensors came on in my car and spoke to a gentleman, with in thirty seconds told me what was wrong and I was in and out in 15 min.

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DealerRater Jan 24, 2021

Paula, Thank you and your team so much for all the hard work you put in I’m getting my family into the 2021 Pilot! You have a fantastic team and everyone was wonderful to work with. I’ll definitely be telling our friends about how great our experience was and referring them over if they’re looking for a Honda.

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DealerRater Jan 23, 2021

It was a very pleasant experience working with the team at Dover Honda. Paula was right there immediately to get it started, and she made feel relaxed. Rick worked with me on finding a car and went the extra to make it happen. Anton finished the deal with ease.

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DealerRater Jan 23, 2021

Sarah Lessard was great to work with. I stopped in earlier in the day and she answered all my questions and then I called back and worked out all the details on the phone. All I really had to do was sign the paperwork when I went back. She is a perfect ten in my book!! Thank you Sarah for all your hard work.

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DealerRater Jan 10, 2021

Ronnie was very helpful and I felt he was genuine in trying to help me with my purchase. It did not feel like you were dealing with a typical uncaring sales person. I will definitely refer my family to Ronnie for a car.

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DealerRater Jan 10, 2021

I worked with Kris for a little while and I really appreciate all his help and getting me in asap. And I am very impressed he picked out the most perfect white CRV. Thanks so much! And thank you to finance for getting my rate lowered!

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DealerRater Jan 4, 2021

Working with Jesse and the team at Dover Honda this weekend was a pleasure. The Accord Sport I took for a test drive was in fantastic shape, and Jesse was able to answer all my questions, clarify details, and set clear next steps. He went to bat for me and helped get a few final requests taken care of, which made me comfortable going ahead with the purchase. Bob and Marsha were also helpful in finalizing price and paperwork, and I could not be more excited to be the proud owner of a beautiful Accord Sport. Thanks Jesse for making ...

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Google Dec 29, 2020

Cody and the rest of the team at Dover Honda is fantastic. This was my first purchase of a new car from a dealership and I walked in feeling very anxious about such a big purchase. Cody was patient, welcoming and understanding and by the end of the experience it felt as if I was just talking to a friend. I love my new Accord and will absolutely plan on leasing from them again!

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Google Dec 22, 2020

I've almost never had a positive experience at a dealership, but Charley Lawrence at Dover Honda changed that today. You won't get better customer service than him. He knows what he's talking about and if he doesn't he gets you the answer.

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DealerRater Dec 12, 2020

Bob and team were great. We worked out most details before I left Ben arrived. My 3rd car with Dover Honda. Won’t go anywhere else.

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Google Dec 7, 2020

Excellent Experience. I have to say that I drove from Massachusetts to buy this car. I did not like how my local dealer did business, fuzzy math, circus music, etc. Dover Honda was very professional. The worksheet that was emailed to me was honored which was a nice surprise. A very easy process all around! Give these people your business. Thank you Dover Honda.

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DealerRater Dec 6, 2020

Paula and Dover Honda have proven to be the most straight forward and sincere dealership I have done business with in 25 years of my car buying life. Paula gave me very fast and honest quotes on the costs of a very specific car. I am very picky and had very specific questions and requirements for this purchase. Paula and her team understood and never disappointed me. This is incredibly rare service from a dealership. I wish it wasn’t, but it is. Paula and Dover Honda were a breath of fresh air. I would send my family to her and ...

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DealerRater Nov 28, 2020

The team at Dover Honda always meets and exceeds my needs and expectations. This is the reason why I will always come back to buy my Honda’s from them.

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Google Nov 17, 2020

Rick Stern recently helped me in my car purchasing process. While I did end up going a different direction I greatly appreciated the help and follow up. There was no pressure and Rick was friendly and understanding to exactly what I was looking for. Thanks guys! Highly recommend Honda Dover.

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DealerRater Nov 12, 2020

I love Dover Honda. I met Paula in 2018 when I bought my first pilot. This time around she was nothing but accommodating, professional and intuitive in helping me upgrade. Becky was my sales rep and between the two of them, they respected my plan of attack, my choices and helped get me in and out as efficiently as possible. I'll always recommend.

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DealerRater Nov 8, 2020

This was a great experience!! The communication with Dave April was great. The dealership on a whole handled this transaction perfectly. Very thorough with the car, and the details I may have forgotten. I found this vehicle online, and from beginning to end Dave made this a very smooth transaction. So much so, we will seek Dave and this dealership out again for future purchases. Thanks Dave and the Dover Honda team.. Highly Recommended!!

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Google Nov 7, 2020

The people from this place is just outstanding. They go above and beyond wtih my expectations. I currently just move in New Hampshire got a car accident and and totaled my car and have a lot of things going on with my life. But as soon as I walked in trying to get an affordable and good price car. They go right away and help me with what I need. More than what I expected. I love the people very accommodating especially Miss Caitlin and MR Anton and MR Toni too! They are very easy to deal with. Couldn’t ...

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Google Nov 6, 2020

I had Becky as my salesperson and she was amazing! I had gone to two dealerships before and had terrible experiences at both. Becky was so patient and helpful, willing to answer all of my questions and she helped me get through the entire process. I will definitely be back (hopefully in the very far future).

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DealerRater Nov 5, 2020

I highly recommend Charles Lawrence, a sales Professional at Dover Honda. My experience was outstanding. If you are interested in buying a Honda vehicle I am confident you will be completely satisfied to meet with Charles Lawrence. In a word he is the best. He is pleasant, knowledgeable, straightforward and stress-free. Customer service is absolutely his top priority. He is committed and will do whatever it takes to answer all your questions and concerns. On a scale of 1 to 10 Charles Lawrence is an 11 in every category - price, information, customer service, value - from start to finish.

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DealerRater Nov 3, 2020

Overall team experience here. Dave April was my sales person, but the whole team supported everyone. From food offerings by Paula in sales at just the right time, to check in's by Bob in management, to the finance department and Marsha taking time to find info about maintenance plans while Dave was busy with another customer, the whole team seemed to support each other. Be sure to do your research and have a price in mind when you start talking. A lot of additional warranties are offered and can be very valuable if you know what you need and ...

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DealerRater Oct 27, 2020

My sales rep Becky was very sweet. I had one complaint that they did not go over the contract. Was shocked at the interest rate. They should give the customer all the details so they can make a wise decision concerning the final outcome. I do like my Honda HRV.

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DealerRater Oct 27, 2020

Hello everyone' at Dover Honda ! I have had a wonderful experience at Dover Honda NH. From the get go i have had a great supportive help. Daunting task. I love my Nissan versa note. It is the newest car i ever had! It has everything i need. All of the staff were so kind and helpful along this hard journey to find a car. Thank u all! Happy car owner!! Sheila

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DealerRater Oct 27, 2020

This was the most positive car-buying experience my husband and I have ever had. Becky was so amazing to work with - she knew every detail and feature of the cars and she made the whole experience so pleasant. We were happy with the price we paid for our new car and can confidently recommend Dover Honda.

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DealerRater Oct 27, 2020

Cody Davenport was excellent and price was good To fair nice folks And a really nice dealership. The is the 2nd car I purchased from them

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Google Oct 16, 2020
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Google Oct 16, 2020

Good people good prices nice cars

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DealerRater Oct 13, 2020

Fantastic customer service. Dover Honda was transparent throughout the process and thoroughly answered all my questions about purchasing and registering a car when moving to the area from out of state. Excellent experience overall.

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DealerRater Oct 10, 2020

Best car purchase EVER!! Will highly recommend Dover Honda to everyone we know-Sarah Lessard was exceptional,knowledgeable and enjoyable to work with! The Lynch family

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DealerRater Oct 6, 2020

Caitilin Black was awsome, the only thing I was disapointed with the Honda I purchased was as I was pulling out of the lot it had a crack on the windshield and of course I didnt notice it before because I wasnt allowed to test drive it because I didnt have insurance at the time. Its a small one but who knows how much thats going to cost me. But besides that. Caitlin is the Best...

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DealerRater Oct 4, 2020

Exceptional customer service! I have purchased many cars over 57 years of driving and I have to say this is the best and easiest car purchased I have ever had. Staff were extremely helpful and courteous.

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Google Oct 3, 2020
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DealerRater Sep 29, 2020

I had a fabulous experience with everyone I worked with at Dover Honda. Jesse went above and beyond for me and I would gladly go back again.

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DealerRater Sep 28, 2020

Not intimidating, comfortable, and reasonable are the first three words that I think of when I think of my experience with Dover Honda. I would recommend Sarah and Dover Honda to anyone that needed a new car!

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DealerRater Sep 27, 2020

Friendly, knowledgeable, make you feel comfortable, no pressure. Cody was amazing to work with! Made the process smooth and quick, and fun! Highly recommended dealership!

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DealerRater Sep 27, 2020

Was in the market for a used Sienna limited premium. Was able to work with Charles with zero pressure and he is a genuine guy. I really enjoyed working with Charles and am glad we were able to strike a deal on a really nice vehicle. Tony the used car manager was also a solid guy to work with during negotiations and between the two of them they went above and beyond to give me a fair price. My thanks to both of them.

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DealerRater Sep 26, 2020

Paula Redden and her team and Dover Honda in New Hampshire are absolutely fantastic! They did a great job of making the entire process quick, informative, and painless.

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DealerRater Sep 13, 2020

We highly recommend anyone whose looking for a car to talk to Sarah, not only did she make sure we got the car we wanted, she made us feel like we knew her our whole life! Sarah is absolutely amazing. She's very down to earth and has excellent customer service skills! We have had a wonderful experience with Dover Honda specifically with Sarah. She gets my two thumbs up!

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Google Sep 12, 2020

Wasn't to impressed being asked if I knew what time it was on initial contact. I understand its Friday and the weekend is close, and my vehicle isn't one they normally service. Just would be nice to come to a business that is happy to help and go out of their way, not about how soon they can get out. Otherwise service has been fine. Convenient that they have this service open to work around your schedule and you don't have to make an appointment to get an oil change done.

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DealerRater Sep 10, 2020

Great Experience! Highly recommend! Dave April was low pressure and great to deal with. Real person not a fake car guy. Jacob St Clair in Finance was a Gentlemen and excellent to work with. If you are looking at buying a new car, request Dave April and Jake St Clair, you won't be disappointed in the experience.

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DealerRater Aug 31, 2020

Becky and Paula were absolutely AMAZING to work with!! Beyond easy and seamless. No pressure whatsoever, and I'm in love with my new CRV. Seriously, the best customer service ever.

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DealerRater Aug 30, 2020

Dave was great to deal with and it was a no pressure buying experience. I like the way the dealership put the price and information about the vehicle on the window of the vehicle. I spent a month shopping around and other dealers push leasing and do not want to talk about the price of the vehicle. They only talk about monthly payments. This was not the case here. Dover Honda also has the best prices. The next time we need to replace a vehicle we will be going back to this dealership and to see Dave.

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DealerRater Aug 26, 2020

Paula was so great to work with! She made everything seamless from start to finish! Will definitely be using Dover Honda in the future and would highly recommend to friends and family!

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DealerRater Aug 24, 2020

Sarah was really terrific and very helpful. She took her time with us and went out of her way to be sure we had covered all bases. We really appreciated that!

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DealerRater Aug 22, 2020

We had a totally fantastic experience at Dover Honda. Sarah Lessard was the perfect match for us. As first time Honda buyers she introduced us to the SUVs and we did not feel pressured. WE purchased our first Honda SUV and could not be happier. Sarah was a perfect match for us.

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Google Aug 20, 2020

My daughter recently bought a new Honda CRV at Dover Honda. This was her first brand new car purchase. I was with her throughout the process of shopping at Dover Honda and a different Honda dealership as well. I have to say that our Sales Representative CHARLEY was exceptionally kind. There’s no doubt in my mind that he gave my daughter the very best deal possible without having to haggle, which I hate doing. He took so much time showing her all of the features of her beautiful new Honda CRV. I wholeheartedly recommend Dover Honda and CHARLEY!

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DealerRater Aug 18, 2020

Awesome customer service, friendly, and knowledgeable. Didn’t feel pressured, met my needs. I went in to look and came home with a new car!!

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DealerRater Aug 16, 2020

These folks gave me by far the best price for my trade and the vehicle I purchased.The actual transaction process was quick and painless. And the deal details were exactly what they told me they would be during phone and email negotiations.

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DealerRater Aug 14, 2020

From Paula, to Dave, to Bob to Marsha...everyone was so consultative, kind, thorough and professional! I would HIGHLY recommend Dover Honda to anyone looking for a new or used vehicle. They gave us THE BEST deal, found the exact car we wanted, had everything ready with Covid precautions at every step and completed the transaction quickly but thorough! It's our 3rd Honda from them and will continue with them for the 4th and so on!

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DealerRater Aug 13, 2020

Late Sunday afternoon (July 26), I had my battery light come on just past the tolls in Southern Maine on Route 95 towing my camper with my 2010 Honda Pilot. Not a good time for a car to fail you. I arrived safely at the campground in Wells around 6pm and the car died. I knew nothing would be open so I deferred my repair plan to Monday Morning. I called Dover Honda at 8am and spoke to Jeanine at the front desk who was very helpful. I explained what happened and asked if they could squeeze me in. She said yes and ...

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Google Aug 8, 2020

I have been to Dover Honda and the staff and service is awesome I would recommend any of my family and friends to go there if they need service there or to get a vehicle that they are looking to get. Thank you for your service at Dover Honda keep up the good work.

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Google Aug 3, 2020

Wonderful experience! Kris Adams is a gem. Got us into the new Civic we wanted at a payment that fits our budget. Couldn't be happier. We love our new vehicle. Highly recommend Dover Honda. Ask for Kris!

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Google Aug 1, 2020

Professional but expensive

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DealerRater Jul 31, 2020

I had an awesome experience from the moment I walked in the door. I traded in my 2006 honda odyssey for a 2018 kia soul. The size downgrade was over due and Caitlin made it a smooth transition. Thank you so much!

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Google Jul 29, 2020
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Google Jul 26, 2020

Great staff.. very friendly

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Google Jul 25, 2020
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Google Jul 25, 2020
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Google Jul 18, 2020

Legit Service Dept was quick and good

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Google Jul 16, 2020

Went to find a car for my new teenage driver--great deal! You must call Sarah Lessard -- she's awesome. Has sold our family a couple of cars now and she is a pleasure to deal with. All around great experience!

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Google Jul 11, 2020

The best Service experience everytime

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DealerRater Jul 11, 2020

Another great experience buying another new Honda. The drive down from the lakes region is well worth the trip, thanks to Sarah, Marsha and Paula.

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Google Jul 9, 2020
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Google Jul 6, 2020
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DealerRater Jul 1, 2020

We have purchased several cars from Rick Stern at Dover Honda. We initiate a search for a new CRV by first calling Rick. He responds promptly, and answers all our questions about features and pricing on the latest models. If Dover doesn't have the exact car we're looking for, he'll find it for us. Our most recent car purchase went quickly & smoothly, thanks to Rick and Business Manager Marsha, unlike other dealerships we'd used where you were seemingly held hostage to a long, drawn out process. As older, tech-challenged folks, Rick made sure our settings ...

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Google Jun 27, 2020
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DealerRater Jun 27, 2020

Paula was the best car sales person I've ever dealt with... Amazing, efficient, attention to detail, courteous, sincere, knowledgable, responsive, honest, smart, patient. I have never liked the car buying experience. I am 57 and have purchased roughly 20 vehicles in my lifetime. This transaction was all done remotely, via text and email. I inquired about a specific car at 10pm on Thursday. Although the dealership was closed I got a text assuring me someone would be in touch in morning. Sure enough, first thing the next morning, before dealership was even open, Paula contaced me! She respected my time and ...

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DealerRater Jun 26, 2020

Rick Stern was prompt, knowledgeable and patient. I test drove a car, liked it and bought it! This was the smoothest, easiest and fasrest car buying of my life! I look forward to an enjoyable Honda experience. Thank you Dover Honda.

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DealerRater Jun 19, 2020

This is the second time Paula has helped me to buy a vehicle and both times she has been an amazing person, extremely helpful to find the best options and to accommodate my needs. She has always a smiling and welcoming face! Paula has been the best since I first met her at Dover Honda in 2016 and I will always look for her any time I need I vehicle. I recommend Paula with no hesitation!

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Google Jun 17, 2020

Ken took great care of me, said oil change and tire rotation would be less than an hour and 45 min later I was gone.

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DealerRater Jun 14, 2020

Paula and Bob were fantastic. They made the process easy and fast and were responsive and helpful every step of the way! Getting into my new Pilot was a great experience and I love my new car!

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DealerRater Jun 10, 2020

Super customer service at this dealership. Paula and company went above and beyond to make the whole buying experience great. This is my 3rd HONDA - 2nd purchase at this dealership and couldn’t recommend it more. Love my car!!!

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DealerRater Jun 9, 2020

Recently completed my second acquisition of a Honda Pilot Touring from Rick Stern at Dover Honda. The process was smooth, easy , quick & efficient. There was no high pressure and they were very fair on my trade-in allowance. The first time I dealt there was a purchase but this time I leased because the leasing deals were so good. I tried to compare proposed deals for the same car with 3 other NH Honda dealers- the experience with those other dealers was degrading at best and a complete waste of my time. Next time I will simply call Rick Stern.

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DealerRater Jun 7, 2020

Paula and Becky were the best! We dealt with them to lease our 2020 Honda Pilot Elite. The whole experience could not have been better. They made an often painful process painless! We could not be more happy with Dover Honda.

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DealerRater Jun 6, 2020

I never went to the dealership. I had dealt with Paula 3 years ago when we bought a 2017 Pilot and that was a very pleasant experience. I contacted her again and bought a new 2020 Pilot and we did everything via email and Dave April delivered to it me in Maine since we were in a 14 day quarantine period. Everything went very well. Great dealership!

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DealerRater Jun 5, 2020

Everyone was very accommodating and answered all of my constant questions. They made buying this car very easy. The employees are very friendly and easy to work with.

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DealerRater Jun 5, 2020

4.0 (out of 4.0) dealership. GREAT to work with. Felt very comfortable doing business with Dover Honda. My sales consultant Dave was absolutely fantastic. No pressure nor pushy. Dave was knowledgeable, considerate as well as understanding. By the way, service tech noticed some unusual wear on one tire. So they put on 4 new tires. WOW.

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DealerRater Jun 5, 2020

When I responded to a letter I received regarding early turn in of my lease vehicle, Paula contacted me to discuss what I was considering. I explained I wasn’t sure whether I should go to a new lease or buy out my lease. Through phone contact and emails Paula presented my options along with explanation so I could make the best decision. There was no pressure, just reassurance. That is gold to me! When I met with Paula to finalize my decision, it was obvious the care and time put into a safe and social distanced environment! We went ...

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DealerRater Jun 5, 2020

Had a great experience. Kris patiently pulled up multiple vehicles for me until I chose my Rav. They got me a great rate and the process was smooth and fast. It was great, love my new ride!!!!

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Google Jun 4, 2020

Very satisfied with how Cody helped. I walked in thinking I wasn’t going to be able to get a car but he did everything possible & I walked out with a 2018 honda civic! Cody is a hard worker and very nice, made me feel welcomed the moment I got there! My experience here today was awesome couldn’t thank Cody enough! Thanks again Cody & Dover honda!

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DealerRater May 24, 2020

Dover Honda was the best car dealership we’ve ever dealt with. Our sales person Jesse French was extremely knowledgeable and absolutely no pressure! He never made us feel rushed yet once we decided on the car, he got us through the entire process in just a couple of hours!! Paula and several other members of this dealership stopped by to introduce themselves and everyone there made us feel so very welcome. Thank you Jesse for being such a pleasure to work with and thank you to everyone else at Dover Honda for making the car buying experience so enjoyable. ...

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DealerRater May 22, 2020

Cody was my assigned sales professional and I can’t say enough good things about Cody and Paula. Great experience. Start to finish thru delivery, Cody was a pleasure to work with, exhibiting extraordinary professionalism and customer focus/awareness. My best experience in my 40 years leasing vehicles. Great job Cody!! You’re a credit to Dover Honda. I’ll be back in 2 years for my next lease. Mike V

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DealerRater May 19, 2020

Becky did an amazing job finding what my family needed! Very friendly and she worked real hard for us. Highly recommendable and will definitely be back when the time comes.

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DealerRater May 12, 2020

Becky was great and overall very satisfied!! Becky answered my texts promptly and effeciently. Drove 7 hours to Dover, and would recommend them to my friends!

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DealerRater May 9, 2020

Becky and Paula made my experience easy and enjoyable. I am very happy with our new CRV. I will be going back to Honda for all my future needs.

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DealerRater May 8, 2020

Dover Honda (Becky and Paula specifically) were a joy to work with. We bought our CPO Honda in the midst of a global pandemic and were buying from out-of-state. Becky and the team went above and beyond to make the process simple and painless, even going above and beyond to deliver the vehicle to us here in MA. Would recommend them in a heartbeat!

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DealerRater May 4, 2020

Cody was very knowledgeable, helpful and respectful of all my needs while buying my car. The process was relatively quick - even for a very busy day at the dealership. I had been contemplating a trade for the new 2020 Pilot and he was great in getting me into the car I wanted.

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DealerRater May 3, 2020

Paula referred me to Dover Chevy so my son could buy his new truck. She was so great and helpful . No pressure at all to stay with Honda which I think says a lot for the kind of person she is.

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