David April went above and beyond my expectations to make this transaction one of the best experiences I have had in buying a vehicle, I would definitely buy another vehicle from him and will pass his name onto anyone I know looking to buy a car. He is a great salesperson who listens to the clients needs and concerns. Now for your business office employee, Crystal, she gave me a tremendous amount of anxiety and was not at all professional, she rushed me through the entire process, and because of that experience I will think twice about another opportunity within ...
I went to the Dover Honda to get an oil change and rotation of tires. The gentleman I went to the Dover Honda to get a oil change and rotation of tires. The gentleman that approached me. The service agent was very informative, and told me it was going to be about a 45 minute wait. During the time that I was waiting for the service I received a notification saying that I needed to get a filter, they recommended it and so I purchased that additional service. I do feel that since they were checking my car, they should have ...
Thank You For All That You Do, Especially With These Hard Times
Dover Honda has been a steady positive support team for the last 15 years! This last visit was for what I thought was a dead battery but turned out to be a slipped serpentine belt cutting off all car energy. Caused by a gray furry unknown creature (squirrel) No damage to any part. Yay. But not anything I could fix. They were terrific techs, and service people. Prompt and thorough and I was rolling in 2 hours!! Always a pleasure
Excellent service and professional.
Good dealer good service
Service was excellent
Excellent dealer. Called looking for a new car, Matt R. from internet sales helped me a lot by offering fair value. And then Michele, sales, offered all the support to me finishing the process. Thanks!
Great experience with both Rick Stern and Dover Honda. Thank you, I will be back.
No 1 Dealership in Mass & NH Bob ( Manager) Ethan salesman they both are superb. No Pressure .I went to Woburn and Milford mass Toyota. They are no match with Dover Honda and Bob & Ethan. Please try yourself I drove more then one hour to this dealership. Finance lady's are also really great to deal with. God Bless this dealership and the whole team. George
I came in for an oil change and realized I was due for 30k mile service. The folks at Dover Honda were able to squeeze me into their schedule and provided the necessary service in a very timely fashion despite that fact I did not have an appt. I purchased both of my vehicles at Dover Honda in 2021, and have brought them no place else for service because the service is good and the people are awesome. Keep up the great work, team. Fran
I have been a customer at Dover Honda for 17 years now. I have purchased 6 vehicles here. I met James years ago and he never forgets who I am. He is readily available when I have a car issue. He listens and makes sure he understands. he ensures I can get my vehicle in as my schedule allows or he will find me a loaner car. He will make sure the service is warranted so I am not out of my budget. He is absolutely pleasant and personable and always has a kind work to say. If I am in the ...
Dover Honda was a wonderful experience!
My shopping experience at Dover Honda on Dover NH was very positive. Michele Doyle understood my needs and was helpful and accommodating through the entire process. A red carpet experience all the way!
Professional, honest, and not to pushy on sell up.
Smooth and easy visit with great treatment by all
To anyone considering buying a Honda, I strongly recommend Bob Drake at Dover Honda. I have 4 drivers in my family and Bob has assisted me in my purchase of 5 new cars over the last 14 months as well as 2 or 3 cars previously. The car market has been a challenge to navigate in the last few years and Bob has consistently delivered outstanding results for my family, whose own dynamic has had some changing requirements. I told Bob “I consider you my transportation advisor” here’s our situation and concerns, what do you recommend. Bob understands where the market was where it ...
10/10 star experience with Dover Honda. I just bought my 2nd Civic Type R from Hunter Pierson and Cathy Smith over the last couple years. They are super easy to work with very laid back. No pressure whatsoever. I was lucky enough to get the new redesigned Civic Type R this time thanks to Cathy Smith. The Honda Guru herself. She has been my Honda girl since the day I met her! The day that Honda announced this new civic Type R I reached out to her and told her I wanted one. As time went on it didn’t seem ...
I purchased a pre-owned vehicle from Dover Honda. Everyone that I interacted with were genuinely interested in making sure the experience was positive. My sales consultant Mike was awesome, knowledgeable and made the whole process smooth and enjoyable.
I went in for a quick oil change and tire rotation and the service team discovered a few severe issues with my Honda Ridgeline. The service manager Bill, came to me with an outline of issues that they found, explain how it could be fixed, arrange for a loaner car and called me in a couple days to say everything was finished. The service was outstanding, it’s nice to know that there are still businesses out there that believe in taking care of the customers.
Customer Service was prompt and outstanding!!! No question is too dumb and I even got an education on my car!!! I very much appreciated the information.
The staffs were nice to me and helped me get what I wanted!
We came into the dealership after multiple calls were not returned regarding a purchase that needed to be completed quickly. Mike turned things around for us - he deserves 5 stars - he met us where we were at, as he patiently and kindly got the information that was needed to get my car purchased from a lease. He jumped through hoops to make it so that no additional visits to the dealership would be needed for this transaction. He made all the difference after a frustrating experience. As we approach this busy holiday season, I’m grateful for Mike making ...
This is my first experience with a Honda. So far the service department at Dover Honda has been great!
Alicia is so patient and thorough each time I bring my car in! each time I bring my vehicle in I am always confident that Alicia and the team will do their best!
Delightful experience once again. Smooth and simple getting my car in for a few services at one time. Friendly and professional staff all the way through, with modern conveniences for the waiting lounge. I highly recommend Dover Honda, and no, I'm not related to anyone there!
Everyone at Dover Honda were all friendly & made you feel comfortable. The representative I had was Michele. She was awesome.
Everyone at Dover Honda was great! They were very helpful and kind. Would definitely buy from here again
Great customer service! Made the whole process easy to understand and easy to complete through to actually picking up the car!
Provided all the necessary detailed information upfront about the vehicle and paperwork. Friendly service and easy process.
When I entered the building I was immediately greeted by Allan who was able to provide me with some great input based on his time and experience in the car business. The application process was handled in a professional manner and didn't take much time to get an answer. The staff here made my experience smooth and seamless. I would certainly do business here again.
My car had died, and I needed a new car. I didn’t have a ride to the dealership and Michelle without hesitation on her day off, came and pick me up. She drove me to the dealership so I could buy my new car. She was amazing! She sat with me and explained everything about my car and didn’t leave until I totally understood everything.. I can’t thank her enough.
We traveled over 90 minutes to look at a vehicle with three kids in tow - he made the process as easy as possible from trading our current Pilot, letting us test drive a newer Pilot and making sure our kids were occupied in the kids room while we got all the paperwork signed. The process was completely stress free and we would 100% make the trip again!
I had an oil change and tire rotation. Michael Souter worked on my car. He was great, explained everything, very polite and professional. I am very happy with the service.
James McIntyre in the Service Department at Dover Honda always provides me with absolute excellent customer service. I’m 100% satisfied every time.
Pretty quick today for express service
Al made sure that I was comfortable and well-informed throughout the entire leasing transaction.
This is probably a little premature because we don’t yet have the vehicle. But the experience we had at Dover Honda this past Saturday warranted a few positive comments. Let me first say that we have always been very loyal to another brand and dealer. But that brand seems to be a little lost in the woods these days. We identified three other manufacturers and dealers that we were interested in and started our process with Dover Honda…. never got to the other two. Our time with Bob Drake was pleasant, helpful and productive. As with most people with ...
No pressure. We knew what we wanted & they worked with us. Allen was top notch!
I had an excellent experience with Dover Honda! Bob Drake was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. Was happy to make a deal with them and would definitely consider them again in the future.
- Sales person was friendly, helpful, and didn't pressure. - Didn't provide lowest quote of NH Honda dealers, but eventually matched it. - Never itemized final option pricing when requested. - Didn't have any hard-copy sales/marketing brochures for desired models.
Best dealer service department I’ve ever used
As usual a flawless experience! I would never change dealerships. Dover Honda has had my business for several decades from Jeanine on the phone, James on the service counter and your great service techs are the reasons I keep returning.
Is an inviting space with good inventory, and everyone working there is laid back and competent
They are always honest of what needs attention and what can wait. They are not there to just earn a buck. I value their opinion and know that my car will last a long time with their care.
I have been customer at dover honda since 2015 when I bought my first honda civic, I loved my car ran well and I had it for seven years. The guys at service did a great job for seven years taking care of my vehicle and i thank them for great service. Than I decided to get a new vehicle this past month so I went there and meet up with this great sale person , she was wonderful and very professional, Michele Doyle helped my wife and i to buy the vehicle we want she was very informative and answered all ...
You always speak to a person when calling the service line. The appointments are always on time and done when they say they are going to be done.
We called to schedule an appt for our mini oil change. They said “not necessary, not possible”. Service was “first come, first served”. My husband arrived at 8am and had to wait several hours while they brought in the part/oil filter. Geez. That’s the reason you should schedule it.
Been going here for we'll over a decade. They've been wonderful.
I had an odd situation with my check engine lights and Dover Honda fixed it! Yes.
The work on my CRV was done quickly and professionally. The staff was cordial and helpful when asked questions concerning future needs.
Steve is great. Explained everything.
Had a simple oil change/inspection but they found a sidewall nail that could have been nasty. Very nice courteous folks.
Al was great to work with. He answered all of our questions which helped us make an informed decision. This was the first time I have dealt with a car salesman that I felt no pressure. Just honest, open communication. It was definitely worth the drive to NH to purchase a vehicle. Thank you!!
Al was great to work with. No bull just simply answered our questions and got us a fair deal on the newish Honda. Would highly recommend going with Al if you are looking for a car.
Allan is so easy to work with. We have leased with him twice now and definitely will go back when this lease is up. He is very thorough and professional. We appreciate his communication every step of the way!
We had a simple and straightforward experience buying a car with Allan. He was friendly and helpful, highly recommend!
sales consultant was not pushy at all, did not force fees on me. Knew what I was looking for, how much I wanted to spend.
Allan is wonderful to do business with. He makes everything easy and enjoyable. I highly recommend him.
Allan made my lease renewal process seamless. He was knowledgeable, friendly, helpful, and patient. I will highly recommend him to anyone looking for a new car!
I came in the the dealership for the first time and I was impressed how helpful Allan was. He patiently explored my options and we were able to come up with an equitable deal. It turned out we had to wait for my color to be delivered, but Allan led me through the process without any problem. The car was delivered earlier and easier than I expected! Thank You
Allan was lovely to work with. He was very well informed about cars and loans and gave great advice as well. He made buying a car a very positive experience, very different from other car buying trips we have had. We highly recommend him!
Buying my new vehicle was a pretty easy and no hassle process. When we were walking through the lot, Al came out and said hello and that if we needed anything to let him know. He arranged for a test drive of a Ridgeline and off we went. After the test drive we sat down and talked a bit about the vehicle we drove and the new ones that were coming in. We left it at "I am interested but I have to arrange financing and think on it a bit more". Al was cool with that and ...
Allan is the best, he makes the buying process simple, non stressful, and with sense of humour. He is also very knowledgeable. It is a pleasure dealing with Allan.
We went to the dealership not planning on purchasing a car. Allen was so helpful, knowledgeable and friendly, He listened, understood our needs and showed us a vehicle that was exactly what we were looking for. We purchased it on the spot, he made the transaction incredible easy, and we drove it home the same day. Thank you Allen! We will definitely return for our service and future car purchases.